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Operational Excellence Lead

3 weeks ago

Preston, Lancashire, United Kingdom Morson Talent Full time
About the Role

As an Operational Excellence Lead, you will play a crucial role in driving improvement across our Recruitment and Onboarding teams. You will be responsible for analysing data, identifying trends, and recommending changes to enhance operational efficiency and customer satisfaction.

Your key responsibilities will include:

  • Coordinating reporting requirements and liaising with data analysts to ensure consistency in format and messaging;
  • Assessing operational insights, analysing data, and recommending areas for investigation;