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Distribution Manager

2 months ago


Ilford, Greater London, United Kingdom May & Stephens Full time

Job Title: Import Export Manager

Job Summary:

We are seeking an experienced Import Export Manager to join our team at May & Stephens. As a key member of our distribution team, you will be responsible for ensuring the smooth import and export of our luxury goods.

Key Responsibilities:

  • Control inward IPR shipments, ensuring correct customs procedures are used and goods are received and quality-checked within 24 hours of arrival.
  • Manage the distribution team to ensure orders are delivered to a high standard, safely and on time.
  • Update and manage aspects of the Production Report.
  • Track and chase inward shipments from suppliers, escalating issues where necessary to ensure shipments arrive on time.
  • Ensure all workshop shipments are passed on to the workshop team for QC and labelling before storing.
  • Update and disseminate a Day-End Report to all relevant staff on all goods in and goods out Stock Control.
  • Ensure stock items are protected and stored appropriately, and the warehouse is always kept neat and orderly.
  • Record all stock movements; silverware and samples.
  • Perform quarterly stock takes, investigate any differences and report results.
  • Run and update monthly stock reports including bespoke items.
  • Control movement of tooling.
  • Ensure project stock is labelled and stored safely.
  • Ensure finished project components are stored safely.
  • Take full control of the warehouse, ensuring it is a 'closed system' – products/components can only go in/out through you.
  • Ensure all issues are reported/logged, be it supplier, quality, internal or courier Goods Despatch.
  • Provide accurate and timely delivery quotes to the sales team, identifying different options and costs, including allowances for duties and taxes.
  • Control outward shipments of IPR shipments, ensuring all documentation is logged for quarterly review.
  • Organise and schedule sales order deliveries, ensuring all details are correct, and for overseas deliveries, paperwork is complete and accurate, including commercial invoices, packing lists, ATRs and any other specific requirements.
  • Ensure deliveries reach their destinations, keeping tracking from collection to delivery to the client.

Requirements:

  • Ability to develop and mentor Distribution Team staff.
  • Highly experienced in customs, imports and exports.
  • Proven stock management experience.
  • Excellent written and oral communication skills.
  • Ability to use and improve internal systems, including procedures and controls.
  • Effective negotiation and influencing skills.
  • Knowledge and appreciation of luxury products.
  • Strong IT skills and knowledge.
  • Full, clean driving license is an essential requirement.
  • Health and safety awareness.

What We Offer:

  • Company bonus scheme.
  • Private healthcare.
  • Auto-enrolment pension scheme.
  • Salary sacrifice electric vehicle leasing scheme.
  • Occasional access to complimentary tickets and hospitality at sporting events and industry events and dinners.