Insurance Claims Specialist

4 days ago


Sunderland, Sunderland, United Kingdom CV-Library Full time

CV-Library is looking for skilled Insurance Claims Specialists to help resolve customer queries and provide exceptional support. As part of our team, you will be responsible for ensuring compliance with regulatory requirements and delivering high levels of customer satisfaction.

This is a full-time position, including weekends, with a shift pattern that covers opening hours. The salary for this role is £24,808 per annum, inclusive of a shift allowance.

Key Responsibilities:
  • Resolve customer queries regarding mid-term adjustments, cancellations, and payment issues.
  • Deliver exceptional customer experiences through effective issue resolution.
Requirements:
  • Experience working in a customer service environment, preferably in the insurance industry.
  • Strong communication and problem-solving skills.
What We Offer:
  • A competitive compensation package.
  • A range of benefits, including 33 days holiday and a virtual GP service.
  • Ongoing training and development opportunities.


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