Retail Leadership Opportunity for Customer Experience Specialist

3 days ago


Carlisle, Cumbria, United Kingdom Card Factory Full time

Are you passionate about delivering exceptional customer experiences and driving commercial growth in a fast-paced retail environment?

We are seeking an experienced Retail Manager to lead our Carlisle store, focusing on customer experience, colleague development, and achieving business objectives.

About the Role

  • Overall responsibility for the running of the store, with a focus on customer experience, colleague development, and commercial growth.
  • Develop and implement strategies to drive customer loyalty, increase sales, and improve operational efficiency.
  • Cultivate a high-performing team by coaching, training, and developing colleagues to meet business needs.
  • Manage stock availability, merchandising, and visual displays to maximize sales and profitability.
  • Establish strong relationships with key stakeholders to gain insights into business performance and identify opportunities for growth.

Requirements

  • Minimum 2 years' experience as a store manager in a retail environment, with a proven track record of delivering results.
  • Excellent leadership and communication skills, with the ability to motivate and develop a team.
  • Strong commercial acumen, with the ability to analyze data and make informed decisions.
  • Flexibility to work varied hours, including evenings and weekends, to meet business needs.

What We Offer

  • A competitive salary of £42,500 - £45,000 per annum, depending on experience.
  • A 25% discount on all Card Factory products in-store and online.
  • A comprehensive benefits package, including Save As You Earn scheme, financial wellbeing support, and employee assistance program.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We're committed to delivering exceptional customer experiences and driving business growth through innovation and teamwork.



  • Carlisle, Cumbria, United Kingdom WED2B Full time

    About WED2BAt WED2B, we're the leading retailer of luxury, affordable wedding dresses in the UK and Europe. Our retail stores offer a warm, friendly environment where brides can find their dream dress.The Role of Store ManagerWe're seeking an experienced Retail Manager to lead our team and deliver exceptional customer experiences. As Store Manager, you'll...


  • Carlisle, Cumbria, United Kingdom Saltrock Full time

    About the RoleWe are seeking an experienced Store Manager to join our team at Saltrock. The successful candidate will be responsible for leading our Kendal and Keswick stores, driving sales growth, and maintaining high visual merchandising standards.This is an excellent opportunity for someone who is passionate about retail, has a keen eye for detail, and is...


  • Carlisle, Cumbria, United Kingdom British Heart Foundation Full time

    Role OverviewA dynamic and fast-paced Customer Experience Specialist role has become available at the British Heart Foundation, with a focus on delivering exceptional customer service in one of our busy furniture stores.Key Responsibilities:Engage with customers, promoting the charity's mission and providing a first-class shopping experience.Organise and...


  • Carlisle, Cumbria, United Kingdom EE Retail Full time

    Unlock Your Potential as a Retail Store Manager LeadAs a Retail Store Manager Lead at EE Retail, you'll be responsible for making strategic decisions and overseeing the daily operations of our stores. You'll lead a team of talented individuals, share your knowledge, and learn from them as well. Your goal will be to create a retail experience that exceeds...


  • Carlisle, Cumbria, United Kingdom RETAIL JOBS UK LIMITED Full time

    **Store Manager Opportunity**We are seeking a talented Store Manager to lead our lifestyle fashion store in Keswick. As a Store Manager, you will be responsible for managing all aspects of the store, including sales, customer service, and visual merchandising.This is a fantastic opportunity to join a brand with a loyal customer base and a wide range of...


  • Carlisle, Cumbria, United Kingdom Vodafone Full time

    Key Responsibilities:We are seeking a motivated and sales-oriented Retail Adviser to join our growing team in our Vodafone Dumfries Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer...


  • Carlisle, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

    Role OverviewNorth Cumbria Integrated Care NHS Foundation Trust is seeking a highly skilled Pharmacist Leadership Specialist to facilitate and lead pharmacists, pharmacy technicians, and foundation level pharmacists within the Carlisle Primary Care Network (PCN).Key ResponsibilitiesThe leadership and proactive development of specialist clinical pharmacy...


  • Carlisle, Cumbria, United Kingdom Vodafone Full time

    Key Responsibilities:We are seeking a motivated and sales-oriented individual to join our team in our Vodafone Dumfries Partner store. As a Customer Experience Specialist, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a...


  • Carlisle, Cumbria, United Kingdom Arnold Clark Group Full time

    We're seeking a Customer Experience Specialist to deliver exceptional customer service in our Carlisle Motorstore branch. As a Product Genius, you'll be our in-branch expert, dedicated to learning about our products and developing your communication skills to help customers make informed decisions.About the roleYou'll work a five-day week on a set rota that...


  • Carlisle, Cumbria, United Kingdom Dee Set Full time

    About the Role:We are seeking a Retail Merchandising Specialist to join our team in Carlisle. As a Retail Merchandising Specialist, you will be responsible for merchandising the Nutmeg clothing range to visual merchandising guidelines, implementing point of sale, and building and replenishing display units.About You:We are looking for a motivated and...


  • Carlisle, Cumbria, United Kingdom James Hall Full time

    OverviewWelcome to James Hall & Co, a leading retail company with over 160 stores across the north of England. We are committed to providing our customers with an exceptional shopping experience and excellent customer service.About the RoleWe are currently seeking a Retail Assistant to join our team at SPAR Longtown. As a key member of our store team, you...


  • Carlisle, Cumbria, United Kingdom One Retail Full time

    We're looking for an experienced Assistant Retail Manager to oversee our stores' catering and service operations. As an Assistant Retail Manager, you'll be responsible for ensuring our stores run smoothly and delivering exceptional food experiences. You'll work closely with the team and manager to exceed expectations, motivate the team, and assist with...


  • Carlisle, Cumbria, United Kingdom Arnold Clark Full time

    Looking to embark on a career that combines excellent customer service with product knowledge? We have an exciting opportunity for you at Arnold Clark, one of the UK's leading motor retailers.About the role:We are currently seeking Customer Service Executives to provide an outstanding customer experience in our Carlisle branch and help customers find their...

  • Sales Assistant

    4 weeks ago


    Carlisle, Cumbria, United Kingdom Footasylum Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Footasylum. As a Sales Assistant, you will play a key role in delivering exceptional customer service and creating a first-class shopping experience for our customers.Key Responsibilities:Provide high-quality customer service and support to customers...


  • Carlisle, Cumbria, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Retail Sales Specialist to join our team in Carlisle, United Kingdom, and contribute to delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and...


  • Carlisle, Cumbria, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to deliver an outstanding customer experience in our Carlisle Motorstore branch and help customers get excited about our products.Why Choose Us?33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareA range of benefits to support your well-beingAbout the RoleThe CUSTOMER...


  • Carlisle, Cumbria, United Kingdom Dee Set Full time

    About the Role:We are seeking a skilled Retail Merchandising Specialist to join our team at Dee Set. As a Retail Merchandising Specialist, you will be responsible for merchandising the Nutmeg clothing range to visual merchandising guidelines, implementing point of sale, and building and replenishing display units.About You:To be successful in this role, you...


  • Carlisle, Cumbria, United Kingdom M&S Full time

    Store Leadership ManagerWe're an innovative and dynamic business built on doing the right thing and delivering exceptional quality, value, and service to every customer. As a Store Leadership Manager, you'll play a key role in driving profitability and sales through the delivery of the Store P&L and Retail Plan across the store.Create a culture that embodies...


  • Carlisle, Cumbria, United Kingdom Success Talent Full time

    **Job Responsibilities**We are looking for an exceptional Store Leadership Specialist to join our team. As a key member of our leadership team, you will be responsible for leading a team of area managers, driving business growth and ensuring that our stores operate efficiently.The successful candidate will have multiple store operation experience, strong...


  • Carlisle, Cumbria, United Kingdom The Retail Appointment Live Full time

    We are seeking an Accounting Professional to join our team at The Edinburgh Woollen Mill. Based in Carlisle, Cumbria, this role offers a unique opportunity to contribute to the financial success of our retail business.About the RoleThe successful candidate will be responsible for producing monthly management accounts and supporting budget holders with...