IT System Administrator

1 day ago


Loughborough, Leicestershire, United Kingdom Clear IT Recruitment Limited Full time

Job Overview

We are seeking an experienced IT System Administrator to join our team at Clear IT Recruitment Limited in Loughborough. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our Revenues and Benefits system.

About the Role

  • Schedule benefit payment runs, cash postings, and refunds to ensure financial reconciliation.
  • Lead year-end processing, including inputting parameters for benefits, council tax, and business rates, running main billing, and liaising with suppliers.
  • Oversee system upgrades by completing change request and user acceptance testing, test plans, pre-upgrade checks, and other tasks according to ICS policies.
  • Resolve system issues by collaborating with suppliers and the Council's IT department to fix problems, arrange fixes, and install new releases or products.
  • Maintain up-to-date system documentation and user manuals.
  • Create, modify, or amend management and performance reports based on agreed changes or specifications.
  • Perform additional tasks as required, including working overtime for schedule out-of-hours cover, development, maintenance, and upgrade work.
  • Ensure the secure management of information and report breaches or suspected information security breaches in line with Council policies.

Requirements

  • Hold a relevant NVQ or above IT-related qualification or have equivalent experience.
  • Be able to translate and implement user requirements into software solutions.
  • Have strong knowledge of database management, e-Form Builder, and Workflow tools.
  • Familiarity with NET Framework, APIs, XML, and HTML is advantageous.
  • Knowledge of using standard software packages, such as Microsoft Office, and web editing technologies.
  • Experience with ITIL lifecycle, particularly testing, change management, and release management.

Compensation

The estimated salary for this position is around £40,000 - £50,000 per annum, depending on experience.



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