IT System Administrator
1 day ago
Job Overview
We are seeking an experienced IT System Administrator to join our team at Clear IT Recruitment Limited in Loughborough. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our Revenues and Benefits system.
About the Role
- Schedule benefit payment runs, cash postings, and refunds to ensure financial reconciliation.
- Lead year-end processing, including inputting parameters for benefits, council tax, and business rates, running main billing, and liaising with suppliers.
- Oversee system upgrades by completing change request and user acceptance testing, test plans, pre-upgrade checks, and other tasks according to ICS policies.
- Resolve system issues by collaborating with suppliers and the Council's IT department to fix problems, arrange fixes, and install new releases or products.
- Maintain up-to-date system documentation and user manuals.
- Create, modify, or amend management and performance reports based on agreed changes or specifications.
- Perform additional tasks as required, including working overtime for schedule out-of-hours cover, development, maintenance, and upgrade work.
- Ensure the secure management of information and report breaches or suspected information security breaches in line with Council policies.
Requirements
- Hold a relevant NVQ or above IT-related qualification or have equivalent experience.
- Be able to translate and implement user requirements into software solutions.
- Have strong knowledge of database management, e-Form Builder, and Workflow tools.
- Familiarity with NET Framework, APIs, XML, and HTML is advantageous.
- Knowledge of using standard software packages, such as Microsoft Office, and web editing technologies.
- Experience with ITIL lifecycle, particularly testing, change management, and release management.
Compensation
The estimated salary for this position is around £40,000 - £50,000 per annum, depending on experience.
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