Experienced Real Estate Administrator
1 day ago
Salary: £38,000 - £50,000 per annum
About the RoleNouvo Recruitment is seeking an Experienced Real Estate Administrator to join our dynamic team. As a key member of our property management department, you will be responsible for overseeing a designated portfolio of properties, ensuring they are maintained in excellent condition and compliant with regulations and best practices.
You will serve as the primary point of contact for clients, providing a high standard of professionalism and communication. This includes managing tenant requests, refurbishment projects, and maintenance works, including liaising with contractors and supervising larger works as necessary.
Key Responsibilities:
- Manage a designated portfolio of properties, ensuring they are maintained in excellent condition and compliant with regulations and best practices.
- Serve as the primary point of contact for clients, providing a high standard of professionalism and communication.
- Oversee tenancy preparations, property inspections, and ensure all health and safety requirements are met.
- Manage tenant requests, refurbishment projects, and maintenance works, including liaising with contractors and supervising larger works as necessary.
- Handle tenancy renewals, rent negotiations, and minimising property voids to meet client targets.
- Monitor tenant arrears, approve invoices, and ensure accurate record-keeping on the property management system.
- Develop strong relationships with landlords, tenants, contractors, and colleagues, ensuring excellent customer service.
- Identify opportunities for new business, cross-selling, and increasing revenue for the department.
To succeed in this role, you will need:
- Experience in lettings property management is essential.
- ARLA or IRPM qualifications (desirable).
- Strong interpersonal and communication skills with the ability to manage difficult situations and prioritise workload in a high-pressure environment.
- Proficiency in MS Office, particularly Outlook, Word, and Excel.
- A strong team ethic with the ability to work independently or collaboratively, and a focus on maintaining professional relationships.
- Experience working with High-Rise buildings.
This is an exciting opportunity for an experienced real estate professional to join our team and take their career to the next level.
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