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Makeup Expertise Leader

2 months ago

Birmingham, Birmingham, United Kingdom Sephora Full time

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. We are united by a common goal - to reimagine the future of beauty.

As a Makeup Supervisor, you will play a vital role in overseeing and managing a team of Beauty Advisors within a new Sephora store. You will be responsible for creating an exceptional customer experience by providing expert advice and guidance on makeup products and application techniques. Your role will involve training and coaching Beauty Advisors, ensuring they deliver outstanding customer service and meet sales targets. Additionally, you will collaborate with the store management team to drive operational excellence and maintain a visually appealing and well-stocked makeup section.

Key Responsibilities
  • Leadership and Team Management
    • Lead, motivate, and inspire a team of Beauty Advisors to deliver exceptional customer service.
    • Provide guidance, training, and ongoing coaching to enhance product knowledge and selling skills.
    • Set performance expectations and conduct regular performance evaluations. Foster a positive and inclusive team culture, encouraging teamwork and collaboration.
  • Customer Service and Sales
    • Demonstrate expert knowledge of makeup products, application techniques, and trends.
    • Assist customers in finding the right products to meet their individual needs and preferences.
    • Drive sales by providing personalized recommendations and creating a positive shopping experience.
  • Operational Excellence
    • Ensure the efficient operation of the makeup department, including inventory management, merchandising, and visual presentation.
    • Collaborate with store management to implement company policies and procedures.
    • Maintain a clean and organized work environment.