Automotive Customer Experience Manager

3 days ago


Leicester, Leicester, United Kingdom Marshall Motor Group Full time
About the Job

We are seeking an experienced Senior Service Advisor to join our team at Marshall Motor Group. In this role, you will be responsible for managing the customer journey from booking to completion, providing exceptional customer service, and contributing to the success of the dealership.

You will work closely with the service manager to ensure that all customers receive a high-quality experience, and that their needs are met consistently. This includes greeting customers on arrival, handling queries, and providing regular updates on their vehicle's status.



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