Automotive Customer Service Trainee
7 days ago
About Us
">R. H. Commercial Vehicles Ltd is a leading provider of commercial vehicles, with over 40 years of experience in the industry.
">We are currently seeking an Apprentice Customer Service Advisor to join our team in Leicester.
">The Role
">This is an exciting opportunity to gain valuable experience while working towards a nationally recognised qualification in customer service.
">You will be responsible for managing the scheduling and maintenance of customer service plans, working closely with the Workshop Controller to optimise workflow.
">You will also provide timely, accurate updates on service progress, handle all necessary admin tasks, and ensure all work is logged according to manufacturer guidelines.
">Requirements
">To be successful in this role, you will need GCSEs (or equivalent) in Maths and English, as well as a genuine interest in customer service and the automotive industry.
">A strong IT skills (experience with Microsoft Office is a bonus), previous customer service experience, and enthusiasm for learning are highly valued.
">What You'll Gain
">You will work towards a nationally recognised customer service qualification, combining practical on-the-job experience with academic learning.
You will gain insight into the dynamic commercial vehicle sector, learning about the products and services that keep businesses moving.
This apprenticeship is your first step towards a long-term career with us, with opportunities for career progression and professional development.
You will enjoy free on-site gym facilities, designated break areas, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.
About You
">We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service.
">You should have a strong work ethic, excellent communication skills, and a willingness to learn and develop new skills.
">Salary
">The salary for this role is approximately £22,000-£25,000 per annum, depending on experience.
">Location
">This role is based at our Leicester site, where you will work closely with our experienced team to deliver exceptional customer service.
">Apply Now
">If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please apply now to join our team.
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