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Customer Service Representative

2 months ago

St Anne's Bristol, United Kingdom Greenbean Full time £11
Customer Service Advisor Role

We are seeking a skilled Customer Service Advisor to join our team at Greenbean. As a key member of our call centre team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and support to customers.
  • Work collaboratively with internal teams to resolve customer complaints and issues.
  • Meet or exceed customer satisfaction targets.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Previous customer service experience is highly desirable.

What We Offer:

  • A competitive hourly rate of £11.30 after 12 weeks.
  • Immediate start dates available.
  • Opportunities for career growth and development.

Working Arrangements:

  • Flexible working hours, including evenings and weekends.
  • Shift patterns may include a 4-day working week.

Security Clearance:

  • Successful applicants must be able to pass a credit check and DBS check.

Apply Now:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply now. A member of our team will be in touch to discuss your application.