Claims Negotiator

1 week ago


Swansea, City and County of Swansea, United Kingdom ERS Full time
{"title": "Personal Injury Handler", "description": "Job Summary

We are seeking a skilled Personal Injury Handler to join our Claims Operations team at ERS. As a key member of our team, you will be responsible for negotiating the settlement of claims in an efficient, fair, and economical manner.

Key Responsibilities
  • Compliance: Ensure compliance with pre and post-litigation procedures throughout the life of a claim.
  • Investigation: Clearly establish the circumstances of any loss and make appropriate liability enquiries.
  • Clarification: Identify and refer questionable underwriting.
  • Validation: Validate claims and check all details against our records.
  • Account Management: Validate accounts/fee notes and authorise payments.
  • Estimation: Maintain accurate estimates throughout the life of the claim and make adjustments as necessary.
  • Product Knowledge: Build expertise in our products and services.
  • Customer Liaison: Act as a key liaison, providing regular updates to customers throughout the process.
Requirements
  • Qualifications: Have a Law degree or equivalent.
  • Experience: Have experience working in a legal environment.
  • Skills: Strong relationship-building skills, clear and responsive interpersonal skills, keen eye for detail, and ability to check work.
  • Benefits: Competitive benchmarked salary, 25 days holiday, discretionary bonus scheme, employee assistance programme, annual holiday buy, salary sacrifice benefits, and annual benefits reviews.

If you are a motivated and detail-oriented individual with a passion for building relationships and providing excellent customer service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}
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