Customer Service Representative

4 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

We are seeking a skilled Customer Service Representative to join our busy Contact Centre service team at North Lincolnshire Council.

This role is ideal for a person-focused individual with excellent customer service skills, who can provide a friendly and welcoming service to our customers.

As a Digital Front Door Advisor, you will be the first point of contact for our customers, providing information, advice and guidance to meet their needs.

You will need to demonstrate excellent interpersonal skills, the ability to communicate at all levels, and a good level of IT systems.

Key responsibilities include:

  • Providing a high-quality service to customers via telephone, email and webchat
  • Identifying customers' needs and providing solutions
  • Working collaboratively with colleagues to achieve team goals

We are looking for someone who is confident, empathetic and able to work in a fast-paced environment.

If you have a passion for delivering excellent customer service and are looking for a new challenge, we would love to hear from you.



  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    We are seeking a skilled Customer Service Representative to join our Contact Centre team at North Lincolnshire Council.This role involves providing a high-quality service to customers through various communication channels, including telephone, email, and webchat.As a Customer Service Representative, you will be the first point of contact for customers and...


  • Scunthorpe, North Lincolnshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Scunthorpe is seeking a Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    We are seeking a skilled Customer Service Representative to join our Contact Centre team at North Lincolnshire Council.This role involves providing a high-quality service to customers through various communication channels, including telephone, email, and webchat.You will be the first point of contact for customers, providing information, advice, and...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    **Delivering Exceptional Customer Service**We are seeking a skilled Customer Service Representative to join our busy Contact Centre team at North Lincolnshire Council. The ideal candidate will be a person-focused individual with excellent communication skills, able to provide a friendly and welcoming service to our customers.You will be responsible for...


  • Scunthorpe, North Lincolnshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Scunthorpe, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...


  • Scunthorpe, North Lincolnshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are looking for a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Key Responsibilities:Provide excellent customer service, welcoming and helping them find what they needWork across...


  • Scunthorpe, North Lincolnshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Key ResponsibilitiesProvide excellent customer service, welcoming and helping customers find what they need.Work across multiple departments,...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    **Job Summary:**We are seeking an exceptional Customer Service Representative to join our team at Outwood Academy Foxhills in Scunthorpe, North Lincolnshire.**Key Responsibilities:**Provide excellent customer service to students, parents, and staffManage incoming inquiries and resolve issues efficientlyCollaborate with colleagues to achieve common...


  • Scunthorpe, North Lincolnshire, United Kingdom The TJX Company Full time

    We're looking for a Sales and Customer Service Representative to join our team at TJX Europe. As a Retail Team Member, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.About the RoleYou'll be an ambassador for our business, providing a warm and...


  • Scunthorpe, North Lincolnshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team in Scunthorpe store. As a key member of our team, you will play a vital role in providing an exceptional shopping experience for our customers.Availability WindowOur availability window is from 09:00:00 to 22:00:00, seven days a week. We understand that flexibility is key, and we...


  • Scunthorpe, North Lincolnshire, United Kingdom Tesco Full time

    About the RoleThis is an exciting opportunity to join our Tesco team in Scunthorpe as a Customer Service Representative. As a key member of our store staff, you will be responsible for delivering exceptional customer service and contributing to the overall success of our business.What We OfferA competitive hourly rate of £12.02, increasing to £13.15 for...


  • Scunthorpe, North Lincolnshire, United Kingdom Ongo Recruitment Ltd Full time

    Customer Service ApprenticeWe are seeking a highly motivated and professional individual to join our team as a Customer Service Apprentice. As a key member of our customer service team, you will play a vital role in ensuring that our patients receive exceptional service and support.Key Responsibilities:Maintain high standards in administrative tasks to...


  • Scunthorpe, North Lincolnshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic individual to join our team as a Service Colleague. As a Service Colleague, you will be responsible for providing excellent customer service and working across various departments to ensure the efficient running of our stores.Key ResponsibilitiesProviding exceptional customer service and ensuring a...


  • Scunthorpe, North Lincolnshire, United Kingdom Lidl GB Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Key ResponsibilitiesProvide excellent customer service, responding...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    We are seeking a skilled and customer-focused individual to join our team as a Customer Service Assistant at Scunthorpe Central.The successful candidate will provide a friendly and efficient reception to customers, staff, and visitors, demonstrating excellent interpersonal skills and the ability to communicate effectively with diverse groups.As the first...


  • Scunthorpe, North Lincolnshire, United Kingdom Asda Full time

    Our operation runs 24 hours a day, 7 days a week, and we're looking for people who can adapt to a wide range of shift patterns. As a Service Colleague, you'll be working across various departments to ensure the efficient running of our stores. Your tasks may include serving customers at the checkouts, perfecting pizzas, picking for home deliveries, or...


  • Scunthorpe, North Lincolnshire, United Kingdom Iceland Foods Full time

    Our ExpectationsWe are looking for a self-motivated Retail Assistant to join our team at Iceland Foods. As a Retail Assistant, you will be at the forefront of our operation, working closely with colleagues to deliver exceptional customer service and maintain store standards.Your Key Responsibilities* Ensure a great shopping experience for our customers*...


  • Scunthorpe, North Lincolnshire, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service, ensuring a positive shopping experience for our customers.Share your knowledge and passion for our products, helping customers find the perfect solutions.Work collaboratively with the team to maintain a well-organized and efficient store environment.Take...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    Key Responsibilities:We are seeking a skilled Customer Service Advisor to provide exceptional customer service in a fast-paced contact centre environment.This role involves delivering a flexible and quality approach to answering telephone, email, and webchat queries, while also providing information, advice, and guidance to customers.As a Customer Contact...


  • Scunthorpe, North Lincolnshire, United Kingdom Tesco Partners Full time

    Company OverviewTesco Partners is a leading retail company dedicated to serving its customers, communities, and planet. Our core purpose is to 'Serving our customers, communities and planet a little better every day'.We strive to create a fully inclusive and accessible recruitment process, welcoming individuals from diverse backgrounds and providing...