Garden Experience Expert
1 week ago
Dobbies is seeking a Garden Experience Expert to deliver exceptional customer experiences across our stores.
About the RoleWe are looking for a highly motivated individual to join our team as a Garden Experience Expert. As a key member of our sales floor team, you will play a crucial role in providing excellent customer service, driving sales, and promoting customer loyalty.
Key Responsibilities:- Provide exceptional customer service by helping customers with various transactions across the store
- Drive sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
- Offer a helping hand with customer queries through great product knowledge
- Work with your team to maintain the cleanliness and upkeep of your store
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, take to car deliveries, stock control routines, restaurant services - an ideal opportunity to gain more skills and experience
- A competitive salary of £20,000-£25,000 per annum
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
At Dobbies, we're proud to have history dating back to 1865. Founded by James Dobbie, we're the UK's largest garden centre retailer, with 3,800 colleagues and 77 stores, including six Little Dobbies, and a Central Support Office near Edinburgh.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We have something for every season, occasion and style of garden, outside and in.
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