Third Line Support Specialist
4 days ago
Job Summary
3rd Line Support Specialist
This role requires a strong service desk background, great all-round knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with customers.
- Resolve complex hardware and software issues, reducing reoccurring incidents.
- Collaborate with and mentor junior members of the service desk team, providing escalation, sharing knowledge, and driving standards.
- Provide technical assistance with the planning and implementation of internal and customer IT Projects.
- Create and maintain documentation for technical procedures, configurations, and solutions.
- Support the Sales and Account Management Teams with customer-facing technical pre-sales assistance.
- Experience in both Linux and Windows operating environments.
- Understanding of networking fundamentals (routing, switching, VLANs, IPSec, and firewalling).
Company Benefits
- Full training provided and career progression opportunities.
- Company Events, including occasional trips abroad.
- Annual Leave: 20 days holiday per year plus bank holidays, with the addition of one extra day for every year of service (up to 25 days).
- On-site Parking: Hassle-free parking is available for all employees.
- Pension Scheme: We offer a solid pension plan to support your future.
- Cycle-to-Work Scheme: ?
- Employee Wellbeing Support: ?
£40,000 - £45,000 per annum range, DOE. Office-based with the possibility to work from home 1-day per week following successful completion of probationary period.
-
Third-Line IT Support Specialist
1 week ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeThird-Line IT Support SpecialistWe are looking for a talented Third-Line IT Support Specialist to join our team at Vertex IT Solutions Ltd. This is an exciting opportunity to work closely with Service Desk technicians and Professional Services engineers to address complex issues across a wide array of technologies.The ideal candidate will have minimum 2...
-
Third Line Network Support Specialist
1 month ago
London, Greater London, United Kingdom Fujitsu Full timeJob DescriptionFujitsu is seeking a proactive and determined Third Line support engineer with proven hands-on skills to join our team in Bracknell. As a Third Line Shared Service Support Network Engineer (SD-WAN), you will work collaboratively across our accounts within the SD-WAN shared service, providing direct technical support for services in the SD-WAN...
-
Second/Third Line IT Solutions Expert
1 week ago
London, Greater London, United Kingdom Endeavour Recruitment Solutions Full timeAbout the JobWe are seeking a Second/Third Line IT Solutions Expert to join our client's team in their London office. As a key member of the technical support team, you will be responsible for solving 3rd and 2nd line support tickets.The ideal candidate will have at least one year of experience in a SaaS Technical Support role and possess exceptional...
-
Research Associate, Third Bridge
4 weeks ago
London, Greater London, United Kingdom Third Bridge Full timeJob Opportunity: Research AssociateThird Bridge is seeking a highly motivated and detail-oriented Research Associate to join our growing team in London. As a Research Associate, you will play a crucial role in identifying and engaging with industry professionals to participate in moderated interviews.Key Responsibilities:Conduct research to identify relevant...
-
Digital Marketing Specialist
4 weeks ago
London, Greater London, United Kingdom Third Space Support Office Full timeAbout the RoleWe are seeking a talented Digital Marketing Specialist to join our Marketing team at Third Space Support Office. As a key member of our team, you will be responsible for leading the day-to-day management of all our social media channels, from content creation and planning to execution and analysis.Key ResponsibilitiesOwn and lead the content...
-
Digital Marketing Specialist
4 weeks ago
London, Greater London, United Kingdom Third Space Support Office Full timeThe role of Social Media Manager at Third Space requires a creative and strategic thinker to develop and implement a comprehensive social media strategy. This includes managing and maintaining our online presence on various platforms, creating engaging content, and analyzing performance metrics.Key responsibilities include:Developing and executing a content...
-
Third Party Resilience Expert
2 months ago
London, Greater London, United Kingdom William Alexander Recruitment Ltd Full timeJob Title: Third Party Resilience SpecialistWe are seeking a highly skilled Third Party Resilience Specialist to join our client's team on a contract basis. The ideal candidate will have experience in developing and implementing business continuity plans for the loss of critical third parties, specifically across European operations in line with DORA and UK...
-
Client Partnerships Specialist
1 week ago
London, Greater London, United Kingdom Third Bridge Full timeAbout UsThird Bridge is a leading market intelligence firm that provides research solutions to top investment and management consulting firms. Our team is dedicated to delivering high-quality results and exceeding client expectations.Salary and BenefitsWe offer a competitive base salary of £40,000 with access to our bonus scheme after just 1 month. In Year...
-
Third Party Governance Specialist
3 weeks ago
London, Greater London, United Kingdom Macquarie Group Limited Full timeThird Party Risk Role OverviewAs a member of the EMEA Third Party Risk team at Macquarie Group Limited, you will play a crucial role in supporting our third party governance framework for new and existing third party relationships. This involves collaborating with a broad stakeholder network across the organization, prioritizing tasks, and managing...
-
Senior Accounts Assistant
1 month ago
London, Greater London, United Kingdom Third Space Support Office Full timeAt Third Space Support Office, we are seeking a highly skilled Senior Accounts Assistant to join our Finance team. As a key member of our team, you will be responsible for assisting with day-to-day invoice and payment processing, while also supporting the transformation and evolution of the team as we continue to grow.This role will require a detail-oriented...
-
Risk Management Specialist
3 weeks ago
London, Greater London, United Kingdom Third Space Support Office Full timeThird Space is a premium luxury health club operator in London, renowned for its outstanding fitness spaces and exceptional customer experience.We are now looking to appoint a Risk Management Specialist - Club Safety to oversee the implementation of safety policies and procedures across all our premises. This role will be responsible for ensuring that all...
-
User Experience Research Specialist
4 weeks ago
London, Greater London, United Kingdom Third Bridge Full timeJob DescriptionKey ResponsibilitiesAs a User Experience Research Specialist at Third Bridge, you will play a critical role in deciphering our core user needs, informing strategy for upcoming products. Your findings will provide greater clarity to the Product Design team, creating alignment across disparate teams for the future product roadmap. This is a...
-
Client Engagement Specialist
6 days ago
London, Greater London, United Kingdom Third Bridge Full timeJob RequirementsWe are seeking a highly skilled Sales Coach to join our team at Third Bridge. To be successful in this role, you will need to have a proven track record of selling, excellent communication and interpersonal skills, and the ability to create and deliver impactful training programs.Key ResponsibilitiesTraining DeliveryDesign and deliver...
-
Associate, Public Equities Specialist
3 weeks ago
London, Greater London, United Kingdom Third Bridge Full timeJob Role OverviewThis role is in our Funds business, specifically working with our Public Equities & Credit clients. As an Associate, you'll be responsible for driving revenue by enabling our clients to connect to the industry experts that will help them.Key ResponsibilitiesUnderstand Public Equity & Credit client needs and identify the most relevant experts...
-
Regulatory Affairs Specialist
4 weeks ago
London, Greater London, United Kingdom Third Bridge Full timeCompliance Associate Role at Third BridgeAt Third Bridge, we are seeking a highly organized Compliance Associate to join our Content department in London.Evaluate and approve a high volume of in-house research requests for compliance and internal policies, and respond in a timely manner.Review and approve interview transcripts, specifically to identify...
-
IT Infrastructure Support Specialist
3 weeks ago
London, Greater London, United Kingdom Jas Gujral Full timeJob SummaryJas Gujral is seeking an IT Infrastructure Support Specialist to provide second and third-line technical support for IT infrastructure-related enquiries and incidents. The ideal candidate will have a strong background in IT service management operations and be proficient in both English and Japanese language skills.Key ResponsibilitiesCommunicate...
-
Support Specialist
3 weeks ago
London, Greater London, United Kingdom National Accident Support Line Full timeJob OverviewJob Title: Personal Injury Assistant - Accident SupportJob Type: Full-timeLocation: City of London, Fenchurch StreetJob DescriptionCompany Overview: National Accident Support Line offers a one-window solution to people who have been involved in non-fault accidents. Our team provides assistance with vehicle recovery, repairs, hire vehicles, and...
-
Third Party Oversight Governance Specialist
4 weeks ago
London, Greater London, United Kingdom M&G Full timeWe are looking for a skilled professional to coordinate activities around the governance of Third Party Suppliers. The successful candidate will have experience in Financial Services and a strong understanding of risk management principles.Key Responsibilities:Coordinate internal monthly supplier governance forumsLiaise with SMEs on service metrics to form a...
-
Wellness and Movement Specialist
6 days ago
London, Greater London, United Kingdom Third Space Canary Wharf Full timeAbout Third Space Canary WharfWe are a luxury health club in London, committed to delivering exceptional fitness experiences for our members. Our team is passionate about innovation and excellence.Job Title: Wellness and Movement SpecialistThis role involves teaching Pilates classes, developing new programmes, and promoting the Third Space brand through...
-
London, Greater London, United Kingdom InterQuest Group Full timeJob DescriptionWe are seeking an experienced Operational Resilience and Third-Party Risk Specialist to join our team at InterQuest Group.About the RoleThis is a unique opportunity to work with a well-established lender, driving operational resilience and third-party risk management initiatives.Key ResponsibilitiesConduct independent assessments of the first...