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Debt and Energy Advisors

2 months ago

Plymouth, Plymouth, United Kingdom Citizens Advice Plymouth Full time
About the Role

We are seeking skilled individuals to join our team as Debt and Energy Advisors. As a key member of our team, you will provide expert guidance to clients facing debt and financial difficulties.

Your primary responsibility will be to engage with clients over the phone, offering tailored advice and support to help them manage their debt and financial situations. You will work closely with our team to ensure that clients receive the best possible service.

We are looking for individuals who are passionate about helping others and possess excellent communication skills. If you have a strong understanding of debt and financial issues, and are able to provide empathetic and professional advice, we encourage you to apply.

Key Responsibilities
  • Provide expert guidance to clients on debt and financial management
  • Engage with clients over the phone to understand their financial situations and provide tailored advice
  • Work closely with the team to ensure clients receive the best possible service
  • Develop and maintain knowledge of debt and financial issues, including current benefits systems
What We Offer

We offer a comprehensive training program to ensure you have the skills and knowledge needed to excel in this role. You will receive full training on our systems and processes, as well as ongoing support and development opportunities.

As a Debt and Energy Advisor, you will have the opportunity to make a real difference in the lives of our clients. If you are passionate about helping others and possess the skills and knowledge required for this role, we encourage you to apply.