Telephone Debt and Energy Adviser
3 weeks ago
We are seeking a skilled and empathetic individual to join our team as a Telephone Debt and Energy Adviser. As a key member of our advice team, you will provide high-quality advice and guidance to clients facing debt and energy issues.
Our ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be responsible for advising clients on their debt and energy options, providing tailored solutions to meet their individual needs.
We offer a comprehensive training program, which includes classroom training and on-the-job learning. You will work closely with our experienced team to develop your skills and knowledge, ensuring you are equipped to provide the best possible service to our clients.
Key Responsibilities:
- Provide high-quality advice and guidance to clients facing debt and energy issues
- Develop and maintain strong relationships with clients, understanding their individual needs and circumstances
- Work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
- Collaborate with the team to achieve targets and deliver excellent service to clients
What We Offer:
- A comprehensive training program, including classroom training and on-the-job learning
- A supportive and collaborative team environment
- The opportunity to make a real difference in the lives of our clients
- A competitive salary and benefits package
About Citizens Advice Plymouth
Citizens Advice Plymouth is a leading charity providing advice and guidance to individuals facing debt, energy, and other financial issues. We are committed to delivering high-quality services, promoting equality, and challenging discrimination.
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