Senior Client Relationship Lead

2 weeks ago


Manchester, United Kingdom Career Legal Full time

We are seeking a Senior Client Relationship Lead to join our team at Career Legal. This is an exciting opportunity to lead, support and advise on some of the most important client accounts of the firm. The Senior Client Relationship Lead will focus on developing specific accounts, together with the wider account teams, for priority, global and regionally strategic clients.

The role will involve sharing and encouraging best practice in relationship management, advocating for the client voice and promoting client feedback.

Key responsibilities include:

  1. Developing a comprehensive understanding of the structure, operations and strategic direction of the relevant client accounts.
  2. Building an understanding of how and where the firm can best position itself in relation to these clients.
  3. Guiding the account teams through the client planning process, and ensuring the strategic direction is maintained and moved forward against the client plan.
  4. Working alongside the Relationship Partners to implement retention and targeting initiatives to strengthen the relationship between client and firm.

As a Senior Client Relationship Lead, you will contribute to the broader firm-wide approach to client management and help drive business growth by developing strong relationships with key clients.



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