Senior Conference Operations Manager

3 days ago


London, Greater London, United Kingdom Fastmarkets Group Full time

Fastmarkets is a leading provider of price-reporting services for global commodities. We are seeking a highly organized and proactive Sponsor Success Coordinator to support our Sponsorship Sales team in delivering exceptional value to sponsors.

About the Role

The successful candidate will be responsible for enhancing sponsor satisfaction, driving renewals, and contributing to the overall success of our conference offerings. This role requires strong organizational and project management skills, with the ability to manage multiple sponsors and tasks simultaneously.

Sponsor Onboarding and Relationship Management
  1. Act as the main point of contact for sponsors before, during, and after conferences.
  2. Communicate with sponsors through written communications, online and in person.
  3. Work with operations to address and resolve any issues with deliverables.
Administrative Support and CRM Management
  1. Maintain accurate sponsor records and contracts within our CRM system.
Requirements
  • Bachelor's degree in Business, Event Management, or a related field.
  • 2+ years of experience in a customer-facing role, preferably in a B2B conference or event environment.
  • Strong organizational and project management skills.
  • Familiarity with CRM tools and event management platforms is a plus.

We estimate the salary for this role to be around $60,000 per year, depending on location and experience.



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