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Digital Programme Manager
2 months ago
**About the Role**
Match Digital is seeking an experienced Digital Programme Manager to join our team in London. As a key member of our cross-functional team, you will be responsible for delivering best-in-class customer experiences across web, mobile, VR/AR, tablet, and retail.
**Key Responsibilities**
- Collaborate with teams, including Product, Customer Experience, Development, and Experience Design, to develop and deliver new user and customer experiences across the platform.
- Be ultimately responsible for the budgets, briefs, and schedules within your portfolio of work, supported by a PMO team.
- Ensure stakeholders and leadership teams are aware of any issues or risks to the platform.
- Develop and maintain strong relationships with internal stakeholders to drive business growth and customer satisfaction.
- Stay up-to-date with industry trends and best practices to continuously improve our customer experience.
**Requirements**
- Experience working as a Digital Programme Manager on a B2C platform.
- Experience across web, mobile, tablet, and ideally AR/VR & retail.
- Agile / SCRUM experience alongside knowledge of JIRA.
- Knowledge of web apps, information systems, digital marketing solutions, and social media platforms.
**What We Offer**
- A global environment with opportunities to travel 3-4 times per year.
- 26 days holiday + bank holidays.
- A competitive pension, private healthcare, and dental.
- A flexible working environment, with the ability to work remotely 1-2 days per week.
- Perks at Work, cycle to work scheme, employee discount, gym membership.
