Global Shopping Experience Manager
3 days ago
We are seeking a highly experienced Global Shopping Experience Manager to lead the development of best-in-class shopping experiences for our global online store. This role will focus on driving key growth initiatives, managing end-to-end planning, and developing multi-year business plans to meet growth and revenue targets while enhancing existing e-commerce performance.
About the RoleThis is an exciting opportunity to join our team as a Global Shopping Experience Manager and be responsible for:
- Developing and executing global shopping strategies to drive business growth.
- Analysing data insights to inform strategic decisions.
- Defining customer navigation, learning, and purchasing flows.
- Collaborating with cross-functional teams to create compelling stories.
The ideal candidate will have 6+ years of experience in strategy, customer experience, or customer journey roles, with expertise in e-commerce, checkout, or payments. A strong understanding of B2C e-commerce, consumer trends, and conversion optimisation is essential for this role.
Salary: £90,000 - £110,000 per annum (dependent on experience).
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