Financial Operations Coordinator
3 days ago
We are an international savings and investments business with a rich history spanning over 170 years. Our roots are deeply embedded in Asset Management, Life, and Wealth segments that work together to deliver exceptional financial outcomes for our clients and stakeholders.
Job SummaryWe are seeking a highly skilled Complaints Administrator to join our M&G Wealth Platform Complaints team in the UK. This is a 12-month fixed-term contract opportunity that offers flexibility and frequent homeworking arrangements. The ideal candidate will have experience in customer service, strong communication skills, and excellent organisational abilities.
Key Responsibilities- Deliver exceptional customer service by maintaining a positive and professional approach at all times.
- Manage incoming workload effectively, identifying and logging complaints, and ensuring regulatory letters are issued accurately and on time.
- Handle incoming calls, answering customer queries or directing them to the case handler as required.
- Issue ad-hoc communications as needed or requested.
- Identify complaints that can be resolved 'at source' and contact complainants to reach a satisfactory resolution.
- Ensure all complaints are correctly identified and collaborate with other areas of the business to hand off non-complaints promptly.
- Work as part of a team to achieve shared goals.
- Identify trends and escalate via established channels.
- Recognise opportunities for process improvement and suggest enhancements.
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Financial Operations Coordinator
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeFinancial Operations RoleWe are looking for a skilled Financial Operations Coordinator to calculate pay increases, bonuses, and other benefits for our clients.Key Tasks:Process complex payroll scenarios, taking into account diverse client needs.Maintain accurate records of employee data, ensuring compliance with regulatory requirements.Essential Skills:A...
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Financial Operations Coordinator
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeA Financial Operations Coordinator position has become available at CV-Library, a leading company in the industry.Estimated Salary: £45,000-£55,000 per annum.About CV-LibraryWe are seeking a highly skilled and detail-oriented Financial Operations Coordinator to join our team. This key role involves managing and overseeing our financial operations, ensuring...
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Financial Services Coordinator
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Novia Financial Full timeAbout Us\Novia Financial is a leading financial technology company renowned for its 5-star service platform and multi-award-winning status. We take pride in our core behaviours—Seek Opportunity, Nurture Each Other, and Simply Get Going—which guide us in our journey.\\[separator]\The Role\We are seeking an exceptional Client Services Administrator to join...
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Client Service Coordinator
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Novia Financial Full timeAbout the RoleThe Client Service Coordinator will provide exceptional customer service to Financial Adviser firms, responding to queries and requests in a timely and efficient manner.You will work closely with our operational teams to ensure seamless processing of high volumes of instructions, using your attention to detail and commitment to accuracy to meet...
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Financial Operations Coordinator
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeCV-Library is seeking an exceptional Operations Coordinator to manage the day-to-day finances of our private school in rural Somerset. As a key member of our finance team, you will be responsible for processing invoices, supporting budgeting activities, and advising on VAT payments.Responsibilities:Manage day-to-day finances, ensuring accuracy and efficiency...
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Senior Financial Operations Coordinator
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom IDEX Consulting Full timeAbout the RoleIDEX Consulting is seeking an experienced and skilled Senior Financial Operations Coordinator to join our team in Cheltenham or Bath. This exciting opportunity offers a chance to work with a highly respected financial advisory group, providing administrative support to Financial Advisors and ensuring seamless client experiences.As a key member...
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Financial Operations Coordinator
1 week ago
Bath, Bath and North East Somerset, United Kingdom enable recruitment | B Corp™ Full timeJob Overview:A Finance & People Assistant is sought to support both finance and people operations at enable recruitment | B Corp. The role entails bookkeeping, process improvement, timesheets, and payroll management.About the Role:This dynamic position requires a proactive mindset with strong organizational and communication skills. The successful candidate...
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Business Operations Associate
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Novia Financial Full timeJob SummaryWe are seeking a highly organized and detail-oriented Business Operations Associate to join our team. As a key member of our operational teams, you will play a vital role in processing high volumes of instructions while delivering exceptional customer service.As a Business Operations Associate, you will work collaboratively with a dedicated team...
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Financial Services Administrator Lead
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Novia Financial plc Full timeWealthtime, a division of Novia Financial plc, is seeking an experienced Client Services Administrator to join our team. As a key member of our operational team, you will be responsible for delivering exceptional customer service, processing high volumes of instructions with accuracy, and supporting queries and requests from Financial Adviser firms.About...
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Administration and Operations Lead
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Novia Financial plc Full time**Job Title:** Administration and Operations LeadJob Summary:We are looking for an experienced Administration and Operations Lead to join our team at Novia Financial plc. As an Administration and Operations Lead, you will be responsible for managing the day-to-day activities of the administration team and ensuring they meet the required service levels.Key...
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Operations Service Excellence Specialist
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Novia Financial plc Full time**Job Title:** Operations Service Excellence SpecialistJob Summary:We are seeking an experienced Operations Service Excellence Specialist to join our team at Novia Financial plc. As an Operations Service Excellence Specialist, you will be responsible for ensuring the highest level of service delivery from the administration team.Key Responsibilities:Identify...
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Financial Services Coordinator
1 week ago
Bath, Bath and North East Somerset, United Kingdom IDEX Consulting Full timeRole OverviewWe are seeking an experienced IFA Administrator to join our dynamic team at IDEX Consulting. As a Financial Services Coordinator, you will play a vital role in managing calendars, scheduling client meetings, and providing proactive assistance to our Financial Advisors.Key ResponsibilitiesManage multiple calendars and schedules to ensure seamless...
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Part Time Financial Coordinator
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeAbout the Role:We are looking for a highly organized and motivated Part Time Financial Coordinator to join our team at CV-Library in Yeovil, Somerset. As a Part Time Financial Coordinator, you will be responsible for providing financial support to the business, including managing the sales ledger, timesheets, and general office duties.The ideal candidate...
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Business Service Operations Manager
1 week ago
Bath, Bath and North East Somerset, United Kingdom Novia Financial plc Full timeJob Title:Business Service Operations ManagerSalary:£50,000 - £65,000 per annumAbout the Company:Novia Financial plc is a leading provider of administration services in the financial industry.Job Description:The role holder will be responsible for managing the day-to-day work requirements of the team, ensuring that all items received are processed within...
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Controller of Financial Operations
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Robertson Bell Full timeJob Description: Controller of Financial OperationsRobertson Bell is seeking a highly experienced and skilled Controller of Financial Operations to join our team. This is an exciting opportunity for a seasoned professional to lead the financial operations function and drive excellence across our organisation.As a Controller of Financial Operations, you will...
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Repairs Operations Coordinator
7 days ago
Bath, Bath and North East Somerset, United Kingdom Niyaa People Ltd Full timeWe are seeking a skilled Repairs Operations Coordinator to join our team at Niyaa People Ltd. As a Repairs Operations Coordinator, you will play a vital role in ensuring the smooth operation of our repairs service.The ideal candidate will have previous experience in administration, with a strong background in social housing or contractors. You will be...
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Site Operations Coordinator
2 days ago
Bath, Bath and North East Somerset, United Kingdom Pinnacle Recruitment Ltd Full timeJob Summary: Site Operations CoordinatorPinnacle Recruitment Ltd is looking for a detail-oriented Site Operations Coordinator to support our construction teams in Bath.The ideal candidate will have a solid understanding of construction processes, with excellent organizational and communication skills.Key Responsibilities:Coordinate site operations, ensuring...
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Assembly Operations Coordinator
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Rise Technical Recruitment Limited Full timeJob Title: Assembly Operations CoordinatorRise Technical Recruitment Limited is seeking an Assembly Operations Coordinator to join their team in Bath. This is a fixed-term contract lasting 12 months, with a salary of £37,500-£39,500 per annum.Job DescriptionCoordinate and lead assembly operations to meet production targets and deadlinesCollaborate with the...
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Operations Coordinator
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £45,000 - £65,000beBee Professionals in Bath is seeking a seasoned Operations Coordinator to oversee and guide our project teams. The ideal candidate will manage diverse projects across multiple departments, ensuring timely and successful delivery.Key Responsibilities:Develop and execute project plans, adhering to strict deadlines and budget constraints.Coordinate internal...
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Financial Operations Manager
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £45,000 - £65,000At beBee Professionals, we are seeking a highly skilled Financial Operations Manager to oversee our financial planning, reporting, and analysis in Bath, United Kingdom. As a key member of our finance team, you will ensure the company's financial health and compliance with regulations.Key Responsibilities:Develop and implement financial plans, forecasts, and...