Global IT Operations Lead
3 hours ago
Job Title: Global IT Operations Lead
Description:
We are seeking an experienced Global IT Operations Lead to join our team at Hays Specialist Recruitment. As a key member of our team, you will play a critical role in ensuring the smooth operation of our Windows-based services.
Key Responsibilities:
- Lead the management of Windows-based services, including email and file sharing
- Develop and implement strategies for providing exceptional desktop support to ensure seamless user experience
- Handle incidents effectively using JIRA Service Desk
- Manage Microsoft Office 365, Azure, and Active Directory with expertise
Requirements:
- At least 4 years of experience supporting ITSM tools, with proficiency in:
- Windows 8/10 systems
- Microsoft Windows 2012/2016 Server
- Active Directory
Familiarity with SharePoint or SharePoint Online and strong troubleshooting skills are essential. You must be able to work independently and make sound decisions in high-pressure situations.
Estimated Salary: $80,000 - $110,000 per year, depending on location and experience.
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