Technical Support Specialist for Global Markets

4 days ago


Belfast, United Kingdom Citigroup Global Markets Limited Full time
About Our Company

Citigroup Global Markets Limited is a world-leading global bank with a rich history and a strong reputation for excellence. We have a presence in over 160 countries and provide a wide range of financial products and services to consumers, corporations, governments, and institutions.

Job Description

We are seeking an experienced Software Application Support Expert to join our team. This role will involve providing technical support for our global markets applications, working closely with our development team to resolve issues, and collaborating with other teams to ensure seamless operation of our systems.

Key Responsibilities
  1. Provide timely and effective technical support to users of our global markets applications.
  2. Collaborate with the development team to identify and resolve issues with our applications.
  3. Work closely with other teams to ensure smooth operation of our systems.
  4. Participate in disaster recovery testing and application releases.
  5. Analyze applications to identify risks, vulnerabilities, and security issues.
Requirements
  • Bachelor's degree or equivalent experience in a relevant field.
  • Proven experience in a technical support role, preferably in a financial services environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary: £50,000 - £65,000 per annum.
  • A comprehensive benefits package, including private medical care, life insurance, and pension scheme.
  • The opportunity to work with a leading global bank and contribute to the success of our global markets business.


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