Global Markets Operations

3 months ago

Belfast, United Kingdom Citi Full time

**Citi Overview**:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

**Markets Operations Belfast Overview**:
Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

**Team Overview**:
The Markets Operation Transformation team is accountable for management of complex/critical/large professional disciplinary areas. The team represent the Markets Transformation group in providing support and advice to Markets Operations as an invested strategic partner. Collaborating to provide solutions and executing vs our goals towards our Target Operating Model.

Our goal is to support in the delivery of best-in-class re-engineering solutions to enable our Operations professionals to excel with client service excellence, robust risk management and continuous improvement.

**Responsibilities**:

- Identify & work with stakeholders and key organizations to ensure program & project scope definition meets business objectives build and maintain relationships with each.
- Ensure adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
- Create, prepare & maintain materials necessary to track status & progress.
- Communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
- Escalate program risks to the Markets Operations transformation lead and other senior management as appropriate.
- Work closely with the Change Management team to review strategic opportunities for innovative solutions to help re-engineer processes, build scale and mitigate

**Qualifications/Must Have Skills**:

- BS/BA degree or equivalent work experience preferred
- Significant previous experience in a fast paced, large global financial services firm, ideally in an operations organization
- Self-reliant, good problem solver, results oriented with attention to detail
- Ability to establish and build trust with professionals throughout the business as an advisor and business partner to the organization with a clear client orientation.
- Strong risk management and control mindset
- Collaborative work style; effectively interacts with partners across organizational boundaries/hierarchies
- Demonstrate experience as someone who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams

This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

**What we Offer**:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

- Award winning pension
- On-site health services
- Private medical insurance packages

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