Customer Experience Advisor
3 months ago
We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Stroud, United Kingdom. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.
Key Responsibilities:- Handle customer inquiries and complaints via phone, email, and chat.
- Provide accurate and timely information regarding our products and services.
- Resolve customer issues efficiently and escalate when necessary.
- Process customer orders and manage account information.
- Keep records of customer interactions and follow-up tasks.
- Work closely with other departments to ensure customer satisfaction.
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work both independently and as part of a team.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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Customer Service Advisor
1 month ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeWe are seeking a Customer Service Advisor to cover reception desk duties during annual leave and absence at Active Lifestyles Stroud.The successful candidate will ensure access to the facility for all, greeting customers and undertaking administrative tasks as directed.Based on market conditions and the location in Stroud, we estimate the salary for this...
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Customer Experience Specialist
2 months ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely manner.Provide accurate product and service information to customers.Process customer orders and manage account details.Collaborate with...
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Customer Experience Specialist
3 weeks ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeWe are seeking a talented Food and Beverage Officer to lead our food and beverage operation, ensuring exceptional service standards are developed and maintained. Our ideal candidate will have experience in managing staff, maintaining high standards of cleanliness and hygiene, and providing excellent customer service.Job Description:Lead staff to deliver...
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Customer Experience Manager
3 weeks ago
Stroud, Gloucestershire, United Kingdom Screwfix Direct Ltd Full timeAbout Screwfix Direct Ltd:We are a leading retailer of trade tools and equipment, dedicated to providing excellent customer service and value to our customers. Our Cam and Durley branch in Gloucestershire is a key part of our operation, and we are seeking a Retail Team Lead to join our team.Job Summary:This part-time position is available to work on a...
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Customer Experience Specialist
1 week ago
Stroud, Gloucestershire, United Kingdom Screwfix Full timeAbout the RoleScrewfix is a leading home improvement retailer, and as a Retail Sales Professional, you will play a vital role in delivering exceptional customer experiences across our stores.Key ResponsibilitiesWelcome customers into your store and provide them with outstanding service, ensuring they find what they need and leave satisfied.Work...
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Support Services Advisor
3 months ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Stroud, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Support Specialist
3 months ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stroud, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Customer Service Representative
3 months ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stroud, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Customer Experience Ambassador
2 weeks ago
Stroud, Gloucestershire, United Kingdom Costa Coffee Full timeAbout Us:Costa Coffee is a leading coffee shop chain that's committed to quality and excellence. We're proud to offer a range of benefits that will enhance your career and personal life.Job Summary:We're seeking a skilled Barista to join our team, someone who is passionate about delivering exceptional customer service and crafting the perfect cup of...
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Customer Experience Leader
7 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the JobThis is an exciting opportunity to join a dynamic and forward-thinking company that is committed to making a positive impact on the environment. As a Strategic Relationship Manager, you will have the chance to work on a wide range of projects and initiatives, from building and maintaining relationships with our customers to driving business...
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Sales and Service Advisor
2 months ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Sales and Service Advisor to join our retail team in Stroud, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment and...
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Dietary Advisor for Mental Health
1 week ago
Stroud, Gloucestershire, United Kingdom The Priory Full time**Job Title: Dietary Advisor for Mental Health**We are looking for a dedicated Dietary Advisor for Mental Health to join our team on a part-time basis. As a key member of our multidisciplinary clinical team, you will play a vital role in supporting individuals with eating disorders and other complex mental health needs.**Key Responsibilities**- Meet with...
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Health and Safety Advisor
6 days ago
Stroud, Gloucestershire, United Kingdom Reed Specialist Recruitment Ltd. Full timeJob OverviewA challenging opportunity has arisen for a Health and Safety Advisor to join our team. As a key member of the organization, you will be responsible for ensuring the highest standards of health and safety across both sites.Main ResponsibilitiesDevelop, review, and implement comprehensive health and safety policies and procedures to ensure...
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Client Experience Manager
2 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleThe Client Experience Manager role at Ecotricity is an exciting opportunity for a talented individual to join our Business Service Leadership team. As the day-to-day contact for our high-value business customers, you will be responsible for building great relationships with key contacts, providing a 'best in class' service, and delivering to...
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Customer Service Representative
1 week ago
Stroud, Gloucestershire, United Kingdom McDonald's Full timeAt McDonald's, we believe that our employees are our greatest asset. That's why we offer competitive pay and opportunities for growth and development. As a Customer Service Representative, you will play a vital role in ensuring that our customers have a positive experience every time they visit us.Responsibilities may include:Providing exceptional customer...
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Customer Service Representative
1 month ago
Stroud, Gloucestershire, United Kingdom Michael Page (UK) Full timeWe are seeking a Customer Service Representative to join our team at Michael Page (UK). The successful candidate will have excellent communication skills, be able to work well under pressure, and maintain a high level of customer satisfaction. The role involves making outbound calls to customers to take their cooking oil orders, booking waste collections for...
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Strategic Customer Advocate
2 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeWe are a dynamic company dedicated to revolutionizing the way electricity is generated and consumed in Britain.Our business model is built on funding new sources of Green Energy through customers' energy bills, dubbed 'Bills into Mills.' As a not-for-dividend company, our profits reinvest in our mission.About the Opportunity:The Strategic Relationship...
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Strategic Customer Advocate
2 weeks ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeJob DescriptionThe Strategic Customer Advocate is responsible for managing a portfolio of high-value business customers at Ecotricity. This role involves building and maintaining strong relationships with key contacts, ensuring timely resolution of queries and meeting or exceeding SLAs and KPIs.As a Strategic Customer Advocate, you will review and correct...
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Customer Service Specialist
3 months ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Stroud, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service and...
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Customer Service Representative
2 months ago
Stroud, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...