HR Support Specialist

3 weeks ago


Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

About Us
At Ocado Group, we're putting retailers online using innovative technology, including the Ocado Smart Platform. Our Customer Fulfilment Centres are highly automated, and we operate a world-class online grocery business that automates the single pick of products. We're looking for a key team member to provide essential administrative support across various functions.

About the Role
This role plays a pivotal part in all of our operations at Ocado Group. You'll work closely with our dedicated People Partners, dynamic Recruitment teams, and innovative Rewards & Benefits team. Together, we'll create an exceptional workplace experience and contribute to our mission of excellence.

Responsibilities
* End to end case management and problem solving
* Providing regular support and updates to our People Advisors & People Partners
* Maintaining and updating employee records
* Liaising with key stakeholders within the business

About You
* Have an administrative background, with experience in handling requests from internal and external parties
* Possess excellent verbal and written communication skills
* Be able to multi-task and work in a busy and pressurised environment
* Keen to develop their knowledge of HR
* Have the ability to organise their workload to meet tight deadlines
* Possess fantastic attention to detail with a high level of accuracy
* Experience using HRIS systems, i.e. Workday
* Experience of Google Drive or Microsoft Office applications

What We Offer
* Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
* 30 days 'working from anywhere in the world' policy
* Wellbeing support through dedicated apps and an Employee Assistance Programme
* 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
* Pension scheme (various options available including employer contribution matching up to 7%)
* Generous Private Medical Insurance (within the first month of joining)
* Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
* 22 weeks paid main carer leave and 6 weeks paid paternity leave (once relevant service requirements complete)
* Train Ticket loan (interest-free)
* Cycle to Work Scheme
* Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
* Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
* Opportunity to participate in Sharesave and Buy as You Earn share schemes
* 15% discount on Ocado.com and free delivery for all employees (within the first month of joining)



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