Receptionist - Customer Service Expert
1 day ago
Job Title: Receptionist
We are seeking a highly organized and driven individual to join our team as a Receptionist. As the first point of contact for all visitors and employees, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for everyone.
Duties and Responsibilities:
- Welcome and greet all external visitors and staff members in a professional and friendly manner.
- Handle all incoming calls and respond to queries in a timely and efficient manner.
- Manage general email and inbox correspondence, ensuring all messages are responded to promptly.
- Ensure all supplies and office stock are maintained and replenished as needed.
- Arrange and book all employee travel using business accounts, keeping trackers and systems up to date.
- Perform other administrative tasks as required.
Requirements:
- Previous experience working in a receptionist or administrative role.
- Strong customer service skills and the ability to work with a variety of people.
- Experience working with CRM databases and SharePoint.
- Excellent knowledge of Excel and the ability to work with multiple spreadsheets.
- Strong administrative skills and attention to detail.
- Excellent communication and interpersonal skills.
- The ability to work well independently and manage own workload.
- Exceptional telephone manner.
About Us:
Pearson Whiffin - Business Support is a leading independent consultancy, providing exceptional service to both candidates and clients. We pride ourselves on delivering a personalized approach to recruitment, and our team of experienced specialists are dedicated to helping you find the perfect role.
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