Receptionist - Customer Service Expert

4 days ago


Thames Ditton, Surrey, United Kingdom Pearson Whiffin - Business Support Full time

Job Title: Receptionist


We are seeking a highly organized and driven individual to join our team as a Receptionist. As the first point of contact for all visitors and employees, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for everyone.

Duties and Responsibilities:

  • Welcoming and greeting all external visitors and staff members
  • Handling incoming calls and responding to queries in a professional and courteous manner
  • Managing general email and inbox correspondence
  • Ensuring all supplies and office stock are maintained and replenished as needed
  • Arranging and booking employee travel using business accounts and maintaining accurate records
  • Performing other administrative tasks as required

Requirements:

  • Previous experience working in a receptionist or administrative role
  • Strong customer service skills and ability to work with a variety of people
  • Proficiency in using a CRM database and SharePoint
  • Excellent knowledge of Excel and ability to work with multiple spreadsheets
  • Strong administrative skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage own workload
  • Exceptional telephone manner

About Us:

Pearson Whiffin - Business Support is a leading independent consultancy providing exceptional service to both candidates and clients. We pride ourselves on delivering a personalized approach to recruitment and are committed to helping our clients find the best talent for their business.



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