People Operations Specialist

23 hours ago


Basildon, Essex, United Kingdom Peabody Full time

Your typical day as a People Operations Assistant could start with checking the team's inbox for any queries or issues that need resolving, escalating, or forwarding to the appropriate team.

You'll be responsible for providing a high-quality service to key stakeholders, updating them on the status of tasks, and ensuring timely resolutions to customer queries.

As a People Operations Assistant, you'll be the first point of contact for People Operations support via email and phone, establishing and preserving strong relationships with internal colleagues.

You'll play an active role within the team, working alongside People Advisors and the Operations Manager to resolve customer issues and provide accurate and timely customer service.

With a focus on ownership and accountability, you'll be responsible for managing the resolution of customer issues, collaborating with other teams, and building meaningful relationships across the business.

You'll need to be highly organised and self-motivated, able to adapt and be flexible, and possess attention to detail and the ability to work independently.

The successful candidate will have a strong understanding of the colleague lifecycle, with exposure to all aspects of People & Culture, including key projects supporting the wider business.

As a People Operations Assistant at Peabody, you'll enjoy a range of benefits, including 30 days' annual holiday, two additional paid volunteering days, and a flexible benefits scheme.



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