Current jobs related to IT Service Desk Manager - London, Greater London - Stott and May
-
Service Desk Manager
2 months ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeService Desk ManagerThis is an exciting opportunity to lead a talented team of technical service desk engineers in delivering an outstanding customer experience. As a Service Desk Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service desk...
-
Service Desk Manager
2 months ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeService Desk ManagerThis is an exciting opportunity to lead a talented team of technical service desk engineers in delivering an outstanding customer experience. As a Service Desk Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service desk...
-
Service Desk Operations Manager
3 weeks ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...
-
Service Desk Team Lead
1 week ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager Job DescriptionWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager Job DescriptionWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager at a leading insurance company based in the City of London office.About the RoleWe are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager at a leading insurance company based in the City of London office.About the RoleWe are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd.The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimise service...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of our service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of our service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom With Intelligence Full timeWe are seeking a highly skilled and experienced Service Desk Manager to lead our IT support services team. This role is crucial in ensuring that our internal users and occasional external clients receive efficient and effective IT support.As the Service Desk Manager, you will oversee the daily operations of the Service Desk, manage a team of professionals,...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk ManagerJoin Smartdesc, a leading IT Managed Service Provider, in our mission to empower non-profit organisations to deliver their best work through enhanced technology solutions.We are seeking a Service Desk Manager to lead and manage our client's Service Desk end-to-end, overseeing daily operations, ensuring adherence to their Service Level...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector.About the RoleThis is a customer-facing position, requiring strong interpersonal and analytical skills to lead and manage the Service Desk end-to-end, ensuring adherence to...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector.About the RoleThis is a customer-facing position, requiring strong interpersonal and analytical skills to lead and manage the Service Desk end-to-end, ensuring adherence to...
-
Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Comtecs Group Full time £60,000 - £70,000Service Desk Manager / Helpdesk ManagerWe are seeking an experienced Service Desk Manager / Helpdesk Manager to join our team at Comtecs Group. As a key member of our IT Recruitment Division, you will be responsible for managing a medium-sized global team of Service Desk Team Leaders, onsite engineers, remote SMEs, and hybrid working Service Desk Analysts...
IT Service Desk Manager
2 months ago
We are seeking a dedicated IT Service Desk Manager to oversee and manage the day-to-day operations of the IT Service Desk. The ideal candidate will act as an escalation point for the team and customers, lead by example, and strive to deliver a top-tier, customer-focused, and proactive user support service.
Key Responsibilities:- Effective management of IT suppliers to ensure IT systems align with business goals and objectives.
- Efficient management of key IT controls, such as Identity and Access Management (IAM) and Joiner-Mover-Leaver (JML) policies and processes.
- Oversee various IT projects of varying sizes and complexity.
- Proven experience in a similar role; insurance/Lloyd's market experience.
- Technically competent with comprehensive knowledge of Windows 11, Office, Azure Entra, Azure Admin, Teams Admin, Exchange, SharePoint, Citrix, and exposure to applications such as OpenBox, Impact, DocoSoft, RMS, Workday, and ProCede.
- Sound analytical and problem-solving skills.
A competitive salary, bonus, and pension package, as well as opportunities for professional growth and development in a dynamic and supportive team environment.
