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2 months ago
**About FigFlex Offices**
FigFlex Offices is a leading provider of flexible office solutions, dedicated to delivering high-quality services to businesses across the UK.
**Job Summary**
We are seeking a highly skilled and customer-focused Receptionist to join our team in a full-time, permanent capacity. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a welcoming and professional environment for our clients and building occupants.
**Key Responsibilities**
- Provide world-class front-of-house service, handling client enquiries and ensuring a timely response to all queries.
- Oversee day-to-day administration, including managing the reception area and ensuring all communal spaces are clean, tidy, and safe.
- Ensure all meeting and training rooms are maintained to a high standard, with all necessary equipment and facilities available for clients.
- Conduct regular housekeeping checks to maintain a high level of cleanliness and ensure all facilities are fully stocked and compliant with health and safety regulations.
- Work closely with the building management team to support each business function, ensuring standards are maintained and all functions have adequate cover.
- Liaise with maintenance providers regarding any building maintenance issues.
- Adhere to all company policies and procedures, including reporting centre performance to the Business Operations & Strategy Manager.
- Liaise with the financial controller regarding payments, invoices, and client queries.
**Requirements**
- Basic knowledge of Microsoft systems (Outlook, Excel, Word)
- Ability to use other computer systems (Technology Within, Qube)
- Relevant experience in a serviced office or office reception role is highly desirable but not essential
- Ability to work with minimal supervision and on own initiative
**What We Offer**
- Modern offices
- ~25 days holidays, plus Bank Holidays
- Company events
- Company Sick Pay
- Full training will be provided on product/service knowledge and technical aspects of the role
