Customer Service Representative

1 month ago


Chelmsford, Essex, United Kingdom Adecco Full time
Customer Service Advisor

Are you passionate about delivering exceptional customer service? Do you have a knack for resolving issues efficiently and professionally? We're seeking a skilled Customer Service Advisor to join our dynamic production industry team.

Key Responsibilities:
  1. Customer Support: Handle customer inquiries via phone and email, providing timely and effective solutions to their queries.
  2. Order Processing: Collaborate with other departments to ensure seamless order processing and sales work.
  3. Administrative Duties: Manage various administrative tasks, including data entry, record-keeping, and reporting.
Person Specification:
  1. Customer Service Experience: Proven track record of delivering outstanding customer service in a support or administrative role.
  2. Technical Skills: Proficient in Microsoft Office, particularly Excel, and experience with Sage is highly advantageous.
  3. Soft Skills: Excellent communication, problem-solving, and time management skills.

This is a fantastic opportunity to join a renowned production company and be a valuable member of our Customer Services team. With a competitive salary between £23,000 to £26,000 per annum, you will have the chance to work in a fast-paced, dynamic environment where your customer focus and positive attitude will be greatly appreciated.

Adecco is a disability-confident employer, committed to building a supportive environment for all candidates. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



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