Global Customer Support Agent

1 week ago


Lane Side, United Kingdom KineticPlc Full time

Customer Support Coordinator

We are seeking a highly organized and detail-oriented Customer Support Coordinator to join our team at Kinetic Plc.

About the Role

In this role, you will be responsible for supporting customers with spare part requests, managing the repair cycle, and generating reports.

Key Responsibilities

  • Support customers with spare part requests
  • Manage the repair cycle, including preparing quotes for repairs, processing orders, shipping, and invoicing
  • Generate regular reports on quotations, customer interactions, and sales performance
  • Provide exceptional customer service and support

Requirements

To be successful in this role, you will need a degree in Business Administration, certifications in supply chain management or technical training, and 2-3 years of experience in customer service or a similar field.

Benefits

The successful candidate will receive a competitive salary of $55,000 - $70,000 per annum, depending on experience, and a positive work environment. The role also offers opportunities for career growth and professional development.



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