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Sales and Training Development Specialist

1 month ago

Lane Head, United Kingdom Nationwide Platforms Full time

Nationwide Platforms Overview

Nationwide Platforms is a leading provider of working at height training, with a global presence and a reputation for excellence. With a fleet of 10,500 machines operating from 26 depots across the UK, we have unprecedented knowledge on the widest range of access platforms.

Our dedicated research and development division, BlueSky Solutions, is committed to identifying and solving key issues and challenges faced by the industry. We are proud to be one of the world's largest providers of working at height training, offering a range of courses including PASMA, IOSH, and other Health & Safety training.

About the Role

We are seeking an experienced Sales and Training Development Specialist to join our brand-new team in Birchwood. As a key member of our sales and service environment, you will play a crucial role in driving revenue growth and building strong relationships with customers.

Responsibilities:

  • Own responsibility for all inbound & outbound training enquiries by phone and email
  • Introduce and offer full range of courses, services and cross sell products on each call
  • Build effective relationships with customers and identify opportunities
  • Complete outbound call campaigns to new, existing and dormant customers to drive revenue
  • Manage profitable growth targets for a portfolio of customers in line with budget requirements and the strategic plan
  • Build strong relationships with colleagues in other department to actively promote external training
  • Be contributing and productive member of the Sales Team, working in conjunction with other team members to provide a seamless service to the business
  • To successfully create and convert enquiries into orders and achieve ?above minimum' prices to hit and surpass revenue targets
  • Endeavour to ensure customer service and customer expectations are exceeded for both internal and external customers and demonstrate professional resolution of customer related problems or service issues
  • Manage all customers within an agreed sales area / portfolio(s)
  • Ensure sales targets are met in accordance with Key Performance Indicators
  • Achieve year-on-year revenue growth against budget
  • Redevelop dormant accounts to agreed percentage
  • Deal with all customer queries quickly, efficiently and cost effectively

Requirements:

  • Experience of outbound business to business account management or telesales or telemarketing preferred
  • Strong communication skills; both verbal and written
  • Ability to work closely with colleagues at all levels
  • Experience in health & safety training would be useful but not essential
  • Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms
  • Ability to be self-organisation and attention to detail
  • Must be able to demonstrate highly effective negotiation skills
  • Excellent telephone manner with the ability to keep calm under pressure and build a rapport with customers

Benefits:

  • Salary up to £28,000 (dependent on experience)
  • 25 days holiday
  • Contributory pension capped at 5%
  • Westfield healthcare
  • Life assurance at x2 contractual salary

About Nationwide Platforms

Nationwide Platforms is part of the Loxam Group, a global leader in equipment rental. We are committed to providing exceptional service and support to our customers, and we are looking for a talented individual to join our team.