Technical Operations Expert

1 day ago


Belfast, United Kingdom Tata Consultancy Services Full time
Job Description

We are looking for a skilled Technical Operations Expert to join our team in Belfast, Ireland.

The successful candidate will be responsible for providing technical support for various Unix/Windows, client server and web-based applications.

Key responsibilities include:

Key Responsibilities
  • Acknowledge and resolve technical issues reported by business users within defined Service Level Agreements (SLAs).
  • Implement proactive monitoring measures to identify potential problems and prevent recurrence.
  • Develop and implement solutions to improve system resilience and efficiency.
  • Collaborate with development teams to implement permanent fixes for system issues.
  • Participate in disaster recovery tests/drills to ensure business continuity.
Your Profile

To be successful in this role, you will need:

  • Hands-on experience in UNIX and SQL.
  • Knowledge in technologies such as Java, Microsoft, Oracle.
  • Experience with scheduling tools such as Autosys, Ab Initio control center.
  • Production support exposure, able to troubleshoot issues and user support with minimum guidance.
  • Strong debugging and analytical skills.
  • ITIL lifecycle knowledge, incident/service/change management.
  • Excellent communication and interpersonal skills.
What We Offer

TCS offers a competitive salary package featuring £60,000 - £80,000 per annum, plus benefits including pension, healthcare, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Ongoing training and development opportunities to enhance your skills and career prospects.



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