Technical Assistance Expert

1 day ago


Belfast, United Kingdom Lightspeed Full time

Lightspeed is a leading provider of cloud commerce solutions, and we are seeking a Technical Assistance Expert to join our team. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Job Summary:

As a Technical Assistance Expert, you will be responsible for providing advanced technical support to our hospitality clients, working closely with our cross-functional teams to resolve complex issues and improve customer satisfaction.

Key Responsibilities:
  • Investigating and resolving complex technical issues via phone, chat, and email
  • Collaborating with internal teams to identify and escalate product issues and bugs
  • Developing and maintaining strong relationships with customers and partners
Requirements:
  • At least 3 years of experience in technical support or customer-facing roles
  • Strong knowledge of computer networking and technical support principles
  • Excellent communication and problem-solving skills
What We Offer:
  • A competitive salary of $80,000 - $100,000 per year, based on location and experience
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


  • Belfast, United Kingdom Barclaycomms Full time

    Job Summary: We are seeking a highly skilled Technical Sales Support Expert to join our landline team at Barclaycomms. The successful candidate will provide technical support to the sales team, assist with site surveys, and ensure timely project delivery.Salary: £60,000 - £75,000 per annum, depending on experience.About the Role:The Technical Sales Support...


  • Belfast, United Kingdom Hayward Hawk Full time

    Job DescriptionHayward Hawk is seeking a highly skilled Technical Data Expert to join our team. This role offers the opportunity to work with clients in various industries, helping them harness data to drive innovation and informed decision-making.As a Technical Data Expert, you will work on complex data sets to derive actionable insights for clients,...


  • Belfast, United Kingdom Citi Full time

    Citi is seeking a seasoned professional for the role of Technical Expert in Applications Development.Job SummaryThe Technical Expert provides technical and business support for users of Citi Applications, managing, maintaining, and supporting applications and their operating environments to ensure stability, quality, and functionality against service level...


  • Belfast, United Kingdom CME Group Full time

    CME Group is seeking a skilled Technical Solutions Expert to join their global Technology solutions and architecture team. This role will be focused on providing technical analysis that drives the evolution and growth of CME's core trade execution systems.Key ResponsibilitiesSupporting elicitation, discovery, prototyping, and technical business analysis...


  • Belfast, United Kingdom IO Associates Full time

    Job DescriptionWe are seeking a skilled Technical Solutions Expert to join our Security Solutions division in Belfast, Northern Ireland.This role is ideal for someone with a passion for technology and problem-solving skills. In this position, you will play a critical role in ensuring the smooth operation of our clients' systems.About the Role:You will be...


  • Belfast, United Kingdom VanRath Full time

    VanRath is looking for a highly motivated and organized Customer Service and Technical Expert to join our team in Belfast. This is a challenging yet rewarding role that requires strong communication and problem-solving skills. As a key member of our customer support team, you will be responsible for delivering exceptional service to clients across various...


  • Belfast, United Kingdom FD Technologies Full time

    About KXKX is a leading provider of high-performance analytics solutions, empowering customers to transform into AI-first enterprises. Our mission is to accelerate data and AI-driven innovation, enabling our customers to drive competitive advantage and transformative growth.Role Overview:As a Junior Technical Writer at KX, you will work under the guidance of...


  • Belfast, United Kingdom Stantec UK Limited Full time

    About the RoleWe are seeking a talented Technical Expert in the water sector to join our team in Belfast. The successful candidate will have a strong background in mechanical engineering and experience in delivering technical solutions to support our clients and projects.Key Responsibilities:To deliver technical solutions to support our clients and projects,...


  • Belfast, United Kingdom Fujitsu Full time

    Role OverviewWe are seeking a skilled Technical Service Practitioner (Senior) to join one of our dynamic 3rd line infrastructure engineering teams at Fujitsu. This role is ideal for a self-motivated individual with strong interpersonal skills and a proven ability to communicate effectively with people at all levels.Key ResponsibilitiesSupport Linux...


  • Belfast, United Kingdom Hunter Savage Full time

    In this Technical Sales Recruitment Expert role, you will be responsible for sourcing, assessing, and placing top technical talent within our Engineering and Operations Team. With a focus on delivering exceptional results, you will work closely with clients and candidates to understand their needs and preferences.About Hunter SavageWe empower our consultants...


  • Belfast, United Kingdom Cloudsmith Ltd Full time

    Cloudsmith Ltd is Seeking a Technical Content ManagerWe are excited to announce an attractive opportunity for a skilled Technical Content Manager to join our team at Cloudsmith Ltd. As a key member of our demand generation, customer education, and thought leadership initiatives, you will be responsible for developing and managing a comprehensive technical...


  • Belfast, United Kingdom Fujitsu Full time

    Location: Belfast (Hybrid working) Your role We are looking for a Technical Service Engineer Expert to join one of our 3rd line infrastructure engineering teams. Your role will involve working within a very dynamic operations team who support Linux, storage, virtualisation and backup environments. The role requires a self-motivated person, with...


  • Belfast, United Kingdom TP ICAP Full time

    Job OverviewThe Technical Business Analyst will work closely with the TP ICAP business, corporate and technology teams to elicit, understand and document functional and non-functional requirements.This role requires strong analytical skills to analyze and model existing business processes, identify areas for improvement and recommend changes to ensure...


  • Belfast, United Kingdom Fujitsu Full time

    Location: Belfast (Hybrid working)Your RoleWe are seeking a highly skilled Technical Service Engineer Expert to join our 3rd line infrastructure engineering team. As a key member of our dynamic operations team, you will be responsible for supporting Linux, storage, virtualisation and backup environments. The ideal candidate will possess strong interpersonal...


  • Belfast, United Kingdom Fujitsu Full time

    Our 3rd line infrastructure engineering team is seeking a highly skilled Technical Service Engineer Expert to support Linux, storage, virtualisation and backup environments.Your role will involve working within a dynamic operations team, communicating effectively with people at all levels and supporting a long-standing client who is embarking on a major...

  • Technical Assistant

    5 months ago


    Belfast, United Kingdom Tesco Full time

    About the role Tesco NI are currently seeking to appoint a Technical Assistant in our Trading Law & Technical department. The role will be to assist the Technical Team through the development and tracking of key performance indicators and new product data. You will be responsible for - Producing accurate and useable key performance indicator data. -...

  • Technical Underwriter

    4 weeks ago


    Belfast, United Kingdom Abrivia Recruitment Specialists Ltd. Full time

    Abrivia Recruitment Specialists Ltd. is seeking an experienced Technical Underwriter to join our client, a leading General Insurance Group based in Belfast. Reporting to the Technical Underwriting Manager, this role will be responsible for setting and continuously reviewing risk appetite for commercial property and casualty classes of business.This role will...


  • Belfast, County Antrim, United Kingdom CV-Library Full time

    Job Requirements:We are looking for a skilled Technical Procurement Expert to join our client's team as a Technical Contracts Manager. The successful candidate will be responsible for managing contracts related to large-scale biogas projects in the renewable energy sector.This is an exciting opportunity to work with a dedicated company that aims to develop...


  • Belfast, United Kingdom TP ICAP Full time

    Job DescriptionWe are seeking a skilled Technical Business Solutions Expert to join our team at TP ICAP in Belfast. This is an exciting opportunity to work on complex systems and drive innovation in the financial sector.About the RoleThe successful candidate will be responsible for eliciting and capturing requirements, using user stories and use cases, in a...


  • Belfast, United Kingdom Journalofmusic Full time

    Job Title: Technical Theatre AssistantWe are seeking a skilled Technical Theatre Assistant to join our team at the Lyric Theatre in Belfast. This is a full-time role with an estimated salary range of £26,500–£29,500 per annum and a comprehensive benefits package including a pension scheme.The successful candidate will support rehearsals and performances,...