Operational Efficiency Expert
2 weeks ago
Join us as an Operational Efficiency Expert at HAYS Specialist Recruitment and play a key role in improving our client's business operations. In this role, you will analyze and document business processes, design and develop business systems, and provide training and support to staff.
About the RoleKey responsibilities include gathering requirements, analyzing systems, developing specifications, and documenting processes. You will also design solutions, oversee implementations, and ensure smooth transitions.
- Gather requirements, analyze systems, develop specifications, and document processes.
- Design solutions, oversee implementations, and ensure smooth transitions.
- Manage data, generate reports, and implement self-service reporting tools.
- Train staff on new systems and provide technical support.
HND/Degree in Business/IT or related field (or equivalent experience). 3+ years of experience as a Business Systems Analyst or in applications support. Strong understanding of business processes and experience with CRM, ERP, or case management software.
Salary and Benefits$95,000 - $120,000 per annum, plus benefits including market-level salary, Microsoft Power BI 365, and a collaborative and supportive work environment.
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