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Front of House Coordinator

2 months ago

London, Greater London, United Kingdom Manolo Blahnik Full time
Job Title: Front of the House Coordinator

We are seeking a highly skilled and experienced Front of the House Coordinator to join our team at Manolo Blahnik. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring the smooth operation of our facilities, and maintaining a high level of professionalism in all interactions.

Key Responsibilities:
  • Manage the front-of-house services, ensuring that clients and staff receive a warm and welcoming experience.
  • Monitor and manage visitor access, ensuring compliance with company security protocols.
  • Answer and direct incoming calls, providing accurate information and taking messages when necessary.
  • Ensure the reception area is tidy and presentable at all times.
  • Provide general administrative support, including managing correspondence, handling deliveries, and assisting with office supplies inventory.
  • Distribute post and book couriers as necessary.
  • Manage meeting room bookings and correspond to find alternative arrangements when needed.
  • Maintain high awareness of health and safety, especially in front-of-house areas.
Requirements:
  • Proven experience as a receptionist, front office representative, or similar role in a luxury retail environment.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Strong organisational and multitasking abilities.
  • Professional appearance and attitude.
  • Ability to be resourceful and proactive in dealing with issues that may arise.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a prestigious and innovative company.
  • A dynamic and supportive work environment.
  • Professional development and growth opportunities.
Our Commitment to Diversity, Equality and Inclusion:

Manolo Blahnik is an equal opportunity employer and is committed to preserving a caring, diverse and inclusive culture with people who feel a real sense of belonging.

We recruit and reward based on capability and performance.

We celebrate the differences that we collectively bring and are committed to equal employment and progression opportunities and the elimination of any form of discrimination.