Client Services Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced professional to join our Central Services Team as a Client Services Admin Support. As a key member of our team, you will play a vital role in supporting the team with taking orders for customers from our Christmas book.
You will provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner. Your excellent communication skills and ability to work in a fast-paced environment will be essential in this role.
Additionally, you will support the reception service for Central Office, Stores, and Suppliers, ensuring a professional image is projected at all times. Your warm and welcoming demeanor will be a key asset in providing our customers with an exceptional experience.
This is a fixed-term position, and you will be based 5 days a week, full-time at our Central Office. You will work closely with our highly experienced Customer Care team to provide full training on both the Christmas order website and supporting customer queries.
Key Responsibilities:
- Support the team with taking orders for customers from our Christmas book
- Provide exceptional customer service, responding to customer queries and resolving issues
- Support the reception service for Central Office, Stores, and Suppliers
- Work closely with the Customer Care team to provide full training
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