Maintenance Operations Coordinator

3 weeks ago


Teddington, Greater London, United Kingdom Fortus Recruitment Full time

**Job Title:** Repairs Planner

**Location:** Kingston

**Estimated Salary:** £35,000 - £45,000 per annum

We are currently working on behalf of a Housing association in Kingston to recruit an experienced Repairs Planner. This role requires a strong Planner/Scheduler with a background in social housing, specifically focused on coordinating repairs and maintenance.

Key Qualifications:

  • Proven track record in planning and scheduling within social housing contracts, either with a main contractor or Registered Social Landlord (RSL).
  • Familiarity with repairs and maintenance software.
  • Excellent time management and communication abilities.

Responsibilities:

  • Call Management: Oversee incoming calls on the system.
  • Diary Management: Organize and manage operatives' schedules effectively.
  • Administrative Duties: Perform general administrative tasks to support the team.
  • Work Allocation: Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations.
  • Stakeholder Liaison: Maintain communication with operatives, tenants, and clients to ensure smooth operations.
  • Document Control: Ensure worksheets are received, verified, and accurately managed.
  • KPI Monitoring: Strive to meet individual and client-specific Key Performance Indicators (KPIs).
  • Contract Management: Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work.
  • Progress Tracking: Monitor jobs from initiation to completion.
  • Coordination: Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules.
  • Supplier Organization: Coordinate with external supply companies to ensure material availability.
  • On-site Management: Ensure tradespeople are present and tasks are completed according to agreed timelines.
  • Fast-paced Adaptability: Work efficiently in a demanding environment, fostering collaboration among key stakeholders, clients, councils, housing agents, suppliers, and trades.


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