Maintenance Operations Coordinator
3 weeks ago
**Job Title:** Repairs Planner
**Location:** Kingston
**Estimated Salary:** £35,000 - £45,000 per annum
We are currently working on behalf of a Housing association in Kingston to recruit an experienced Repairs Planner. This role requires a strong Planner/Scheduler with a background in social housing, specifically focused on coordinating repairs and maintenance.
Key Qualifications:
- Proven track record in planning and scheduling within social housing contracts, either with a main contractor or Registered Social Landlord (RSL).
- Familiarity with repairs and maintenance software.
- Excellent time management and communication abilities.
Responsibilities:
- Call Management: Oversee incoming calls on the system.
- Diary Management: Organize and manage operatives' schedules effectively.
- Administrative Duties: Perform general administrative tasks to support the team.
- Work Allocation: Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations.
- Stakeholder Liaison: Maintain communication with operatives, tenants, and clients to ensure smooth operations.
- Document Control: Ensure worksheets are received, verified, and accurately managed.
- KPI Monitoring: Strive to meet individual and client-specific Key Performance Indicators (KPIs).
- Contract Management: Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work.
- Progress Tracking: Monitor jobs from initiation to completion.
- Coordination: Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules.
- Supplier Organization: Coordinate with external supply companies to ensure material availability.
- On-site Management: Ensure tradespeople are present and tasks are completed according to agreed timelines.
- Fast-paced Adaptability: Work efficiently in a demanding environment, fostering collaboration among key stakeholders, clients, councils, housing agents, suppliers, and trades.
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