HVAC Service Technician

4 weeks ago

Waterlooville, Hampshire, United Kingdom Johnson Controls Full time

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet.

We are a leading provider of equipment, controls, and services for heating, ventilating, air-conditioning, refrigeration, and security systems. Our UK&I Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for chillers, HVAC, industrial refrigeration, controls, and mechanical & electrical works.

In this role, you will be the primary contact for providing top-quality service and maintenance to HVAC systems. We work within a set timeframe and according to a defined process, service agreement, and customer needs.

What We Offer

  • Competitive salary and overtime paid at premium pay rates.
  • Standby allowance, call-outs, paid on top of basic salary.
  • Service vehicle (van), mobile phone, tablet, PPE, and any specialist equipment provided.
  • 25 days paid holidays plus Bank Holidays.
  • Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts, cycle 2 work scheme, and discount on Johnson Controls security products.
  • Training opportunities with outstanding resources available.
  • Career development through various career ladders programs.
  • Dedication to safety through our Zero Harm policy.
  • Access to business resource groups.
  • 40 hours per week, 0800-1630 (30 minutes for lunch).
  • Paid travel (additional hour per day).

Key Responsibilities

As a HVAC Mobile Service Technician, your day-to-day role will include service, maintenance, and repair work on various Chiller, AC, and other HVAC equipment installed at our clients' facilities. This is a mobile role primarily within the South of the UK area, covering Hampshire, Surrey, Sussex, Dorset, and some occasional travel further afield as workload demands.

You will be responsible for troubleshooting and resolving highly complex systems within a set timeframe and according to a defined process, service agreement, and customer needs.

You will be involved in commissioning, servicing, repair, and installation works. With the work completed according to set specifications and customer expectations to support our client sites. Our Service Technicians provide technical experience and mentoring to less experienced service team members and coordinate on-site work activity. Health and Safety will be at the forefront of everything you do.

Requirements

  • Proven experience as a Chiller/AC/HVAC Service Engineer, any further building services experience would be advantageous.
  • Relevant technical qualifications in HVAC: NVQ level 2 as a minimum and F-Gas Certificate.
  • Strong knowledge of Chiller systems, controls, and components: DX, Split & VRV systems, AHUs & ventilation plant.
  • Experience with major manufacturers such as York, Trane, Carrier, Airedale, Hitachi, and Mitsubishi, etc.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Exceptional customer service and communication skills.
  • Strong admin skills using IT devices for work completion and technical reports.
  • Participation in on-call rota.
  • A full UK driving license and willingness to travel as required.

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