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HVAC Service Technician

1 month ago

Waterlooville, Hampshire, United Kingdom Johnson Controls Full time

At Johnson Controls, we're committed to delivering innovative solutions for smart, healthy, and sustainable buildings. As a key member of our UK&I Service team, you'll play a vital role in providing top-notch service and maintenance to HVAC systems.

Our team delivers expert maintenance and service solutions to a diverse customer base across various industry segments. In this role, you'll be the primary contact for providing high-quality service and maintenance to HVAC systems, working within a set timeframe and according to a defined process, service agreement, and customer needs.

What We Offer

  • Competitive salary and overtime paid at premium pay rates
  • Standby allowance, call-outs, and travel paid on top of basic salary
  • Service vehicle, mobile phone, tablet, PPE, and specialist equipment provided
  • 25 days paid holidays plus Bank Holidays
  • Comprehensive benefits package, including pension, life assurance, employee assistance program, employee referral scheme, employee discounts, cycle-to-work scheme, and discounts on Johnson Controls security products
  • Training opportunities with outstanding resources available
  • Career development through various career ladders programs
  • Dedication to safety through our Zero Harm policy
  • Access to business resource groups
  • Paid travel (additional hour per day)
  • 40 hours per week, 0800-1630 (30 minutes for lunch)

Key Responsibilities

As a HVAC Mobile Service Technician, your day-to-day role will involve service, maintenance, and repair work on various Chiller, AC, and other HVAC equipment installed at our clients' facilities. This is a mobile role primarily within the South of the UK area, covering Berkshire, Oxfordshire, Surrey, Hampshire, Greater London, and occasional travel further afield.

You'll be responsible for troubleshooting and resolving highly complex systems within a set timeframe and according to a defined process, service agreement, and customer needs. You'll also be involved in commissioning, servicing, repair, and installation works, with the work completed according to set specifications and customer expectations to support our client sites.

Requirements

  • Proven experience as a Chiller/AC/HVAC Service Engineer, with any further building services experience being helpful
  • Relevant technical qualifications in HVAC: NVQ level 2 as a minimum and F-Gas Certificate
  • Strong knowledge of Chiller systems, controls, and components: DX, Split & VRV systems, AHUs & ventilation plant
  • Experience with major manufacturers such as York, Trane, Carrier, Airedale, Hitachi, and Mitsubishi
  • Excellent troubleshooting and problem-solving skills
  • Ability to work independently and as part of a team
  • Exceptional customer service and communication skills
  • Strong admin skills using IT devices for work completion and technical reports
  • Participation in on-call rota
  • A full UK driving license and willingness to travel as required