Compliance/Performance Coordinator
2 days ago
About the Role
Carmel Medical Practice is seeking a highly skilled Compliance/Performance Administrator to join our team. As a key member of our administrative staff, you will be responsible for ensuring the smooth operation of our practice's technical, IT, and administrative functions.
Main Responsibilities
- Capitation and QOF management, including running searches, maintaining registers, and sending out invitations
- Targets and formulary management
- Audit and data management, including disease groups and workload analysis
- Appointment and repeat prescription analysis
- Birth and death analysis, immunisations, and enhanced services management
- IT troubleshooting, including SystmOne, Word, Excel, hardware, software, and NHSMail
- CQRS and CQRS Local submissions, including minor surgery, enhanced access, DNA reports, and other monthly/quarterly/annual submissions
- CQC and reporting management
- Data entry, scanning, summarising, and smartcard portal management
- Password management, including network login, SystmOne login, and NHSMail login
- Website management and PPA submissions/reporting
- Health and safety compliance, auditing, and other related tasks
About Us
Carmel Medical Practice is a purpose-built practice in the West End of Darlington, serving almost 11,500 patients. Our team consists of 4 GP Partners, 1 Salaried GP, 2 Nurse Practitioners, 1 Clinical Pharmacist, 4 Practice Nurses, and 3 Healthcare Assistants. We are a dynamic and supportive team, committed to providing high-quality patient care.
Person Specification
- IT literate with knowledge of SystmOne
- Data entry experience
- Able to prioritise own workload and work under own initiative within boundaries of role
- Excellent communication skills, both written and verbal
- Able to work in a changing environment and flexible approach to work
- Committed to own CPD, with support from employer
- Reliable, polite, and approachable
- Awareness of own personal and professional limitations, and willing to seek advice where necessary
- Highly motivated, flexible, enthusiastic, and a team player
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