eDiscovery Manager
2 weeks ago
About Herbert Smith Freehills
We are a leading law firm that advises many of the world's largest and most ambitious organizations across all major regions of the globe. Our team of experts provides premium quality, full-service legal advice to our clients.
The Opportunity
We are seeking an eDiscovery Manager to join our Digital Legal Delivery team. The successful candidate will be responsible for managing the eDiscovery and technology elements of a portfolio of client matters.
Key Responsibilities
Case Management:
The eDiscovery Manager will be responsible for identifying and understanding client needs, recommending technical solutions, and delivering an effective solution throughout the life of a matter.
They will work directly with clients to ensure a high level of excellent client service is provided.
The eDiscovery Manager will participate in case initiation meetings and confidently liaise with external IT teams in relation to IT infrastructure and best practice for identification and collection of data.
They will set accurate budgets for costs and timescales for cases, ensuring that such work is completed within budget and to agreed standards and deadlines.
The eDiscovery Manager will coordinate team resources required to manage projects in an efficient and cost-effective manner.
They will liaise with other Managers and colleagues within other offices as well as external vendors to ensure that correct solutions and processes are implemented at a cost-effective level and work is delivered on time.
The eDiscovery Manager will work collaboratively with team members, including supervising as appropriate any tasks delegated to other team members.
They will close collaboration with managers and senior managers across Digital Legal team – supporting legal review workflows.
The eDiscovery Manager will manage Quality Control of all aspects of technical eDiscovery services (processing, ingestion, searching, and productions) including designing and implementing quality control procedures and performing root cause analysis of errors or issues as they arise.
They will execute tasks on cases with a high level of attention to detail, and to be proactive about consistency and quality control throughout.
The eDiscovery Manager will take the lead on individual cases, reporting to the senior manager and Head of eDiscovery on a regular basis.
Team Management:
The eDiscovery Manager will work with the Senior Manager and other eDiscovery Managers to build a cohesive, high-performing team, including the recruitment, professional development, and supervision of direct and indirect reports.
They will work with the team to conduct post-case reviews.
The eDiscovery Manager will lead on the continuous improvement of relevant business processes and protocols, including case-specific process manuals.
Training:
The eDiscovery Manager will proactively seek feedback from all members of the team on the training needs of those in the team and also the internal stakeholders (partners, associates, and others in Practice Groups).
They will work with Senior Manager and Head of eDiscovery to facilitate ongoing development and training of other members of the eDiscovery team.
The eDiscovery Manager will work with the Senior Manager and Head of eDiscovery to prepare training materials and provide eDiscovery training to case teams.
Business Development:
The eDiscovery Manager will promote and sell the eDiscovery team offering to internal clients, including by the delivery of consistently high-quality work and a positive approach to building internal relationships.
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