Front Desk Team Lead

6 days ago


Bournemouth, Bournemouth, United Kingdom Daish's Holidays Full time
Front Desk Team Lead

We're seeking a motivated individual to join our team as Front Desk Team Lead, with a competitive salary of up to £29,235 per annum and opportunities for growth.


Shifts are available between 7:00-15:00, 15:00-23:00, or 9:00-17:00, with occasional mid-shifts. You may be required to work evenings, weekends, and bank holidays.


We prioritize your wellbeing by offering a package that includes extra paid birthday leave and a £75 credit towards family holidays.



  • A positive attitude and commitment to quality are essential.
  • You must remain composed when dealing with customer complaints.
  • A professional approach is vital, even under pressure.
  • Experience in staff training, induction, and EPOS systems is necessary.
  • Cash handling and management expertise is required.
  • You must demonstrate good understanding of Health and Safety policies.
  • Staff rostering and wage administration experience is desirable.
  • A welcoming attitude towards members and customers is crucial.
  • Excellent team leadership and relationship-building skills are expected.

We lead the industry in providing great value for money holidays and promoting customer satisfaction.


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