Front Desk Team Lead
6 days ago
We're seeking a motivated individual to join our team as Front Desk Team Lead, with a competitive salary of up to £29,235 per annum and opportunities for growth.
Shifts are available between 7:00-15:00, 15:00-23:00, or 9:00-17:00, with occasional mid-shifts. You may be required to work evenings, weekends, and bank holidays.
We prioritize your wellbeing by offering a package that includes extra paid birthday leave and a £75 credit towards family holidays.
- A positive attitude and commitment to quality are essential.
- You must remain composed when dealing with customer complaints.
- A professional approach is vital, even under pressure.
- Experience in staff training, induction, and EPOS systems is necessary.
- Cash handling and management expertise is required.
- You must demonstrate good understanding of Health and Safety policies.
- Staff rostering and wage administration experience is desirable.
- A welcoming attitude towards members and customers is crucial.
- Excellent team leadership and relationship-building skills are expected.
We lead the industry in providing great value for money holidays and promoting customer satisfaction.
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