Hotel Operations Supervisor

2 days ago


Bournemouth, Bournemouth, United Kingdom Bournemouth Highcliff Marriott Hotel Full time
Responsibilities

The successful candidate will be responsible for:

  • Processing guest check-ins and check-outs, verifying guest identity and ensuring accurate billing
  • Managing the front desk operations, including handling guest complaints and resolving issues promptly
  • Assisting with training and evaluating new staff members, as well as providing coaching and guidance to existing team members
  • Ensuring that all front office procedures and policies are followed, including those related to guest confidentiality and data protection

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