Front Desk Representative | Global Hotel Chain

5 days ago


Bournemouth, Bournemouth, United Kingdom Marriott International Full time

Job Title: Front Desk Representative

Location: Worldwide

Job Type: Full-time

Description

We are seeking a highly skilled Front Desk Representative to join our team at Marriott International. As a key member of our Front Desk team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel.

Duties and Responsibilities

  1. Process guest check-ins and check-outs, handling all aspects of registration and departure procedures.
  2. Handle guest inquiries and requests, responding promptly and professionally.
  3. Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  4. Maintain accurate records, including guest information, room assignments, and financial transactions.
  5. Collaborate with colleagues to ensure seamless operations and efficient workflow.

Requirements

To be considered for this role, you will need:

A minimum of 1 year's experience in a similar role, preferably within the hospitality industry.Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.Basic math skills, with the ability to handle cash transactions accurately.Able to work flexible hours, including evenings, weekends, and holidays.

Salary Range: $45,000 - $65,000 per annum, depending on experience.

Benefits: Health insurance, retirement savings plan, paid time off, ongoing training and development opportunities, and a fun and dynamic work environment.



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