Foreign Exchange Specialist

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Hays Travel Full time

Job Title: Foreign Exchange Consultant

About the Role:

We are seeking a highly skilled Foreign Exchange Consultant to join our team at Hays Travel. As a key member of our team, you will be responsible for ensuring the profitability of our foreign exchange bureau.

Key Responsibilities:

  • Ensure the profitability of the foreign exchange bureau
  • Achieve given foreign exchange targets, including set KPI's
  • Convert Hays Travel customers to purchase
  • Maximise individual and team sales of foreign exchange
  • Provide exceptional customer service at all times
  • Assist with the day-to-day operation of the bureau
  • Increase exposure of the bureau and develop new business leads
  • Use social media to promote offers, generate customer engagement and sales leads
  • Maximise all opportunities by following foreign exchange sales structure
  • Monitor local competition and manage rates and margins effectively on a daily basis
  • Monitor stock levels of foreign currency and ensure that minimum quantities are maintained
  • Accurate cash reconciliation and banking
  • Responsible for minimising risk and mitigating errors
  • Play an active role in the day-to-day operation of the branch and supporting Travel colleagues with administrative duties
  • Responsibility for security of the bureau
  • Willingness to participate in training appropriate to own development
  • Adhere to company policies and procedures

Requirements:

  • Good accuracy and numerical skills
  • Excellent administration and organisational skills
  • Effective communication service and customer service experience
  • Competent IT skills
  • Possess a passion for travel and tourism
  • Good sales/target experience
  • Customer focussed
  • Problem solving
  • Team player
  • Good organisational and time-management skills
  • Excellent communication skills

What We Offer:

Competitive salary with unlimited bonus potential

Opportunity to work with a leading travel company

Professional development and training

Collaborative and dynamic work environment



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