Divisional Sales Director

2 months ago

Hornchurch, Greater London, United Kingdom haart Full time

Job Summary:

We are seeking a highly experienced and skilled Divisional Sales Director to join our team at haart. As a key member of our leadership team, you will be responsible for driving the financial services strategy and delivering profitable growth within the division.

Key Responsibilities:

  • Contribute to the development and implementation of the financial services strategy, ensuring alignment with the company's overall objectives.
  • Lead and develop a high-performing Financial Services team, embedding the core behaviours, values, and principles of the network and company.
  • Prepare and deliver the Financial Services Division income and profit budget, monitoring, reporting, and forecasting operating and financial results.
  • Maintain an in-depth knowledge of Financial Services regulation and core products, ensuring compliance with all relevant laws and regulations.
  • Monitor and evaluate Divisional key performance indicators, identifying trends and developing initiatives to improve customer satisfaction and cross-sales activity.
  • Deliver the achievement of cross-sales and referral activity, promoting all initiatives designed to improve results.
  • Ensure that all appropriate systems and controls are implemented and followed to effectively manage key risks and maintain the necessary standards.
  • Maintain the role of supervisor as defined by our Network's Training and Competence scheme.
  • Communicate regularly with the Head of Sales Quality to ensure that all necessary messages and standards are up to date and cascaded correctly and adhered to by all Financial Services employees.
  • Always maintain open dialogue with the Financial Services Director.
  • Effectively handle customer complaints following the Company complaints procedure and managing business exposure.
  • Create a universal knowledge and understanding of HR processes and best practices, including recruitment, training, and development.
  • Create and drive a culture of coaching that leads to a high-performance culture.
  • Work collaboratively across the Chapter business streams, maximising the profitable working relationship.
  • Ensure best practice and successes are shared within the Financial Services Chapter.

Core Behaviours:

  • Demonstrate a personal commitment to identifying customers' apparent and underlying needs and continually seeking to provide the highest quality service.
  • A thirst for knowledge and development of oneself and others, supporting career development and results-focused.
  • Have a clear vision and work relentlessly to communicate and deliver.
  • Excel under pressure while working to tight deadlines and manage challenging situations and conversations.
  • Accept responsibility for own actions and decisions and demonstrate commitment to accomplish work in an ethical, efficient, and cost-effective manner.
  • Adjust planned work by gathering relevant information and applying critical thinking to address multiple demands and completing priorities in a changing environment.
  • Demonstrate a personal commitment to creating an inclusive working environment, showing concern for success and wellbeing.
  • Act with honesty and integrity at all times and as a long-term mentor and coach.

Requirements:

  • Relevant professional qualifications, such as full CeMAP or CII equivalent, are crucial.
  • Minimum 5 years' experience of Mortgage and Protection Advising is essential.
  • Must live within the geographical area of the designated division.

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006).
  • We'll need evidence of your right to work in the UK, in the form of:
  • Passport/Birth Certificate.

We will also need:

  • Proof of Address.
  • National Insurance.

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