Customer Experience Manager

2 weeks ago


London, Greater London, United Kingdom Card Factory Full time

We are seeking a Sales Leadership Position at Card Factory, a leading specialist retailer of greetings cards, dressings, and gifts. This role offers an exciting opportunity to join a dynamic team and contribute to the company's growth and success.

About us:

Card Factory is the UK's largest independent retailer of greetings cards, dressings, and gifts, with over 1000 stores across the UK and Ireland. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.

The successful candidate will be responsible for leading a team to deliver high standards and exceptional service, supporting the store manager in achieving commercial growth, and developing a team culture that prioritizes customer experience. We offer a competitive salary, £11.75 per hour, and a range of benefits, including a pension scheme and 15% colleague discount.



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